Resolved! Do we have Line of Business in ServiceNow
Hi, Good Morning. Do we have a Line of Business in ServiceNow? My manager asked me. Regards Suman P.
Forum Posts
Default Change_Request Flow designer [Change - Normal - Assess]
Change - Normal - Assess [Flow Designer - Default] This flow is not working. To edit the flow, i deactivated it, created the copy of that flow and captured it in update set. Later I backed out the copy flow which i captured in update set. Now, when i...
How to make Variable Editor visible on RITM Form?
Hello, There is a strange behaviour/issue that I've been facing with Variable Editor on RITM form. When I submit a request from Service protal for a catalog item that I've created shows up variables on RITM form whereas the same doesn't appear when s...
Display VIP Flag on REQ and RITM and SC_task and caller filed need be red.
Hi All, I got a requirement to display the VIP flag on REQ and RITM and SC_task. I am able to achieve VIP flag and field color red on the REQ form it was working fine. On RITM and SC_task form i am able to see the VIP but the field color was showi...
Resolved! Requirement is to populate Country and City names in drop down
Hi Experts, Requirement is to populate all countries and based on the country selection need to populate city names which are comes under that country in next question choices. Reffering to cmn_location table. Kindly help me on achieving this, Thank...
Resolved! How to change the font color for the Label variable on catalog item
Hi there is a Label Variable called 'NOTE' we have to add some Text Colors to that Label Note: Please ensure that you have purchased the before raising your request for license assignment. Please reach out to team at abcdef@gmail.com if you have any ...
hide application module based on the members of the group
Hi community, i was wondering if there is any way to put a restriction that, if you are member of a group, you aren't going to be able to see the application module. I know that you can use roles to restrict access, but i want to make it based on t...
I wanted to hide On hold Reason field when state is not on Hold in Sys_popup view, but I am not getting how can we achieve this?
I wanted to hide On hold Reason field when state is not on Hold in Sys_popup view, but I am not getting how can we achieve this?
Run a report based on a list of ticket numbers
A user has a list of 1200 ticket numbers and wants to create a report showing only those on the list. Is it possible to easily create a report based on a list of ticket numbers?
Remove just single value from selected values in a list collector
Initially a user selects multiple values in a list collector. In this list collector users select devices and we have a functionality already developed where in if a device has already been submitted then we should not allow the user to select that d...
SSO changing from user id to email address
Hi Guys, In my organization SSO already configured. Now Users want to change SSO from User ID to email address. Will you guys please help me how many places required to change configurations. Thank you.
Resolved! Can business stakeholder see incident work notes?
thank you for always Can business stakeholder see incident work notes?
Duplicate SLA Response is getting created
Hi all, I am facing an issue related to SLA's. I have created a Response SLA for Catalog task table. Once the conditions are met 2 Response SLA's are getting created one is getting cancelled and the other is in in progress state and working as expect...
External Redirect URL?
As we test a potential integration with Adobe Sign we're looking for a way to force a redirect to an external URL. Part of the Adobe Sign request setup is the URL to return to after the document has been signed. This URL is designed to be part of ou...
Switch views based on values of a field
Hello, I need to switch between views based on a field on the form. The task is the following: if field "Test" is choice 1 -> view should be "view 1"if field "Test" is choice 2 -> view should be "view 2"if field "Test" is choice 3 -> view should be...
