Thank you in advance! My team is currently doing an audit on our ITIL licenses, and we want to check if any users (active and inactive) have ITIL role assigned to them directly, and not through assignment groups that contains ITIL role.
I am Facing this issue in survey. When I am trying to open the URL of the survey It shows error "You are not authorized or the record is not valid". Anyone has any idea why this error occurs. If yes please help me to resolve this issue. Attached the ...
We have the below script in the message of a notification. It yields, https://XXXprod.servicenowservices.com/sp?id=take_survey&instance_id=000659671bcd0950c762cb37624bcb93 Note the SP in the instance url. We want these assessments to go through o...
In my record producer, the first selection the user must make is to select an application, which is mapped to the business service field on the Incident. After they select an application, they need to select if they need access, have a question, or ...
how to make field mandatory per the manager view.
Hi, What is Data migration in ServiceNow can any one provide me from the scratch. regards,
How to add existing Dashboards to agent workspace
I have a requirement wherein I have created a main page catalog item which has a field request type, and we have created a next button on this page, based on the selection of the Request Type when a user clicks next, they are being redirected to the ...
Hi，Can you tell me? I Want to create a folder on the MID server with the incident number as the folder name when an incident is raised in ServiceNow by Flow Designer. by the way How does MID Server appear in Flow Designer？ Best！
Hi, I have a catalog item where there is a selectbox 'Region' with choices - US, UK, DU, NA I have to get this value in the workflow for the catalog item in the catalog task. For example - if choice selected is by user is 'US' then the assignment gr...
How to hide(disable) Add button in multi row variable set after the 2 entries.Please guide me how can i achieve this. I tried the below script it didn't worked. var my_var = g_form.getField("present_address");my_var.max_rows_size = 0;
How to call script include in indicator source? In indicator source I am calling script include like below... when I use like below '0' Records are getting.. what's wrong in that.. Sys Id is one of javascript: new x_abc_ewtwe_.getAccount().getTask...
Hello Community, How to add hyperlink in notification for approve/reject , for contract renewal? @Ankur Bawiskar Thanks.
Hi, I am trying to create a catalogue item which contains 2 fields from our CMDB. The first field is a reference from the cmdb_ci_server table from which the user can select a list of our available servers which works fine. The second field needs to...
Hi, Would like to change the label for a field when the other field values changes in Form View. Please suggest on this. Thank you Kirankumar Nalla
