Hello All, I am working on a proposal to implement ITSM module for a customer. I am a developer, didnt had prior exp on proposals and effort estimation. I wanted to know how long will it take to setup the ITSM modules in to the Customer's instance by...
I was having issues showing Maintenance Windows in my Change Schedules until I changed the Source property to Change Request. I don’t understand what this property really means and why it would ever be set to anything different. Asking for a customer...
I have been working on an integration and I would like to hear if anyone has successfully created a multipart/form-data outbound REST request with binary image data in Servicenow. The third party accepts multipart/form-post. It works perfectly for pl...
Hi All, I want to export the all group sys ids in the form of excel sheet. I have tried doing it through reports but was not able to add the required fields on report. I was able to do that in Classic View earlier but now I am in New UI view and I am...
I have a popup that appears when i click on "Contact Us" menu on right HTML <i class="fa fa-bars fa-lg"></i></a> <ul class="dropdown-menu" id="menuFa"> <li><a ng-href="?id=my_requests&sys_id={{::user.sys_id}}">${My Requests}</a></li> ...
Dear guys, I have a quite simple setup:Widget: A - This is a "Form" displaying a record from a table, several fields, it can be modified Widget B - A small widget on the right side of the Form page. Both widget contains recordwatch lines like: spUt...
I am new to flow designer and I am struggling to get the right format to pass the variables from a form to a catalog task. I have used the get variables action. Basically i want to include the first_name and last_name variables in the short descripti...
Hi Team,I am working on incident management and the requirement we have with smtp setup is:We have customers who send emails to raise incident to different service centers based on location.Examples for service centers are:Florida_service@abc.comMD_s...
Hi, can any one help me when i am create a stories for particular project that project record not showing in list Script Include: ScrumSecurityManager var ScrumSecurityManager = Class.create(); // Constants available for the Scrum Security Ma...
Hi Developers, I want to make visible and mandatory ,explanation field once clicked on Reject button when we fill the details state changes to complete and record should be save. Below is the UI Action &client script client sacript:Onload() function...
HI, I have a requirement to call a property in flow designer to assign ticket to one group. Can some one help how to call property in flow designer.
Is if possbile to directly pass Requested Item Record to Subflow as a parameter or do I have to extract all the values in the main flow and then pass them to the Subflow parameter?
Hello, the background is what i want to archive is that every account has one contact with a admin role who will approve the request. For a flow approval i dont get the record selectable and i dunno why(grey). In my if condition i want to return the ...
Hello All, I am trying to make the "assignment_group" and "assigned_to" fields visible on a specific Catalog Item RITM. These fields are not available by default on sc_req_item table but only on specific catalog item RITM. How can i achieve this?I tr...
Hi All, Urgent Requirement, I have select box variable on catalog form, when the user choose any of the option, Help Text or Information (i) should pop up or occur. When "Cancel appointment" is highlighted, "To cancel your appointment scheduled for ...
