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Resolved! Glide Record not working in Database view

I created a database view for 3 tables- cmdb_ci (Configuration Item), cmdb_software_instance (Software Instances), cmdb_ci_spkg (Software Packages). When I try to glide into the table and get the number of records, it shows me incorrect value. Datab...

Garima Pant1 by Tera Contributor
  • 1824 Views
  • 2 replies
  • 2 helpfuls

How do I get rid of these black opup tooltips?

How do I get rid of these black tooltip popups? Every time I open a new dashboard or a new dialogue pops up, they are there. I can find no way to turn them off! They're driving me nuts. Especially the first one as it obscures other tabs. Although th...

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spike by Mega Sage
  • 1441 Views
  • 2 replies
  • 1 helpfuls

way to override global client script

Hi Team, I have a requirement to make variable section editable under RITM for one catalog item. when I check there is a global client script configured to make fields readonly.  I have written below script on catalog UI policies. But it is overridde...

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Manikanta7 by Kilo Contributor
  • 1107 Views
  • 1 replies
  • 1 helpfuls

Resolved! sys_id of the catalog variable

I  have to pass value from UI action page to my work flow where i am able to pass the incident value from work flow but not able to pass sys_id of the incident to my workflow. i am using below code to pass the incident number and sys id. Working code...

Abhishek64 by Kilo Contributor
  • 1355 Views
  • 8 replies
  • 1 helpfuls

Resolved! How to get reference field Display value

Hi All, I request you , please help me on below issue.  "cmdb_ci_service_discovered" table record has 'Corporation' field which referencing "u_corporation" table   Request : Corporation record has "Node" reference field which is referencing same tab...

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Sironi by Kilo Sage
  • 21535 Views
  • 11 replies
  • 0 helpfuls

Resolved! Business rule for a specific catalog item

Hi, I've created one business rule on sc_task table i want to run this for specific catalog item. how we can achieve this please give me the answer   Thanks in advance