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Image Scale in Surveys

I have tried Outlook Actionable Message (OAM) to implement the ability for users to answer surveys within their emails but can't seem to get this working. How do I add the ability to click 1 image in the email and automatically send the image scale r...

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hanaphouse by Giga Guru
  • 4039 Views
  • 5 replies
  • 3 helpfuls

Customization of Project Status Portal in PPM

Hello All,There are default columns in the project status portal like Number, Short Description, Manager, Portfolio, Percent Complete, Planned Start Date, Planned End Date, Overall Status. If I want to add the new columns or the customized columns in...

raj1989 by Kilo Contributor
  • 4260 Views
  • 20 replies
  • 8 helpfuls

Need variables listed for approvals

In my flow for the catalog item, it has to go through two approvals before creating the catalog task for fulfillment.  I've attached a screenshot of my flow and the approvals are using the OOB "approval request" notification (I've attached that scree...

Laura12 by Tera Contributor
  • 856 Views
  • 1 replies
  • 1 helpfuls

Custom Prefix for tickets

Hello,   I have a request to create a display a custom prefix for a ticket based on the service catalog. For example, if a user submits a finance ticket, FINXXXXX will show for their ticket. If a user submits a Legal ticket, LGLXXXXXX is shown, and s...

Pat Surtan by Tera Expert
  • 1171 Views
  • 2 replies
  • 0 helpfuls

In change Request, why flow to skipping authorize state

In change Request, why flow skipping to authorize state(moving assess to scheduled directly) but where as sometimes its moving to authorize state and asking for one more approval. can someone explain me whats happening in change request normal workfl...

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jnfjn by Tera Contributor
  • 1274 Views
  • 1 replies
  • 0 helpfuls

Resolved! Do a character count on the Resolution Notes before Resolving

Hi All, I have requirement to set a default question list for the resolution notes and then doing a character count before the incident is resolved.   The default questions on the resolve notes are to be set as :  Who resolved the call?  What was don...

josephd01 by Mega Guru
  • 889 Views
  • 5 replies
  • 1 helpfuls