attachment sending (ebonding integration)
how to send attachment through ebonding integration in one instance to another ?
Forum Posts
How to map variables from variable editor to flow designer
We had a catalog item after submitting the form we will get the variable editor and have to map to fields using flow designer and we want to do it in task level.. Thanks, Asish
onchange client script to auto populate email id field when particular caller is selected
How to write an onchange client script to auto populate email id field when particular caller is selected
Resolved! I want to copy attachment from RITM to SCTASK record
I am trying to copy attachment from RITM to SCTASK record. I have written after-insert BR for that. its working when i submit the request by submitting the cat item. but to create RITM & SCTASK i have created one Inbound mail Action. its not working ...
Scripted REST API POST method not inserting record into core_company table.
Hi, I have created a scripted REST API POST method to insert a record into "core_company" table from third party. When I am testing in POSTMAN and Explore REST API It is showing status message as "200". But the record is not inserting into core_compa...
Resolved! Granular Delegation Plugin
Hello Everyone, Anyone have any idea about Granular Delegation plugin. What are the prerequisites? Any subscription needed? What all we can use in complementary version? What are the important points to follow? Thanks in advance --Abdul Musavvi...
Show specific hardware on Catalog item
I am trying to build a list collector or maybe its a look up.. not sure which is best to use. Here is what I want to accomplish We have a specific build of computer in our system. In the ALM hardware table, we have marked them with a specific comm...
How to Add a user and user skills in a skills management ?
Hi All, We have data on excel sheet it contains users and user skills, I need to import that data under the skill management module. Please help me how can i able to achive. Thanks, Varma
CMDB_CI Table is running too slow
Hi, cmdb_ci has more than 2M records. system is Taking around 150 seconds to load. and taking 180 seconds for cmdb reports. Could you please suggest troubleshooting steps and steps to reduce slowness? Thanks,
Why is 'Nobody On-Call now'
Using the On-Call service. I have set up the schedule following step by step instructions. I have everything set up and have integrated the ITSM Mobile Agent App. I have created an incident and its ready to be promoted to a Major Incident. For some r...
how to display table record on catalog item form ?
Hi, Using catalog form I want to display records ? Any idea on this? also I want to use that catalog item to just display specific table records. Any inputs pls explain in detail???
Resolved! How to Hide a variable on the portal? i have a variable on the portal which Iam hiding using a client script but on Portal it is getting retained.
Hi All, May i please know, How to Hide a variable on the portal i have a variable on the portal which I am hiding using a client script but on Portal it is getting retained no matter what. I tried using the UI policy/client script and it doesn't work...
Incident categorisation based on Business Service
Hi, We would like to have incident categories driven by the business service selected. I found a similar question as a starting point so it seems possible: https://community.servicenow.com/community?id=community_question&sys_id=457ef55f1bacf8d017d162...
How to get time after 1 hour start time from start time
Hello All, I'm trying to send notification to user's whose reservation is after 1 hour from start time. Start (Date field) if the field value is after 1 hour from start then we need to send the notification, I'm trying the below code but couldn't abl...
How to disable UI action for a specific user role but it should be enable for admin
Hi, I need to disabale a UI action for a custom role with non admins, I have used !gs.hasRole('custom-role') like this, when I use it , it will disable the UI action , form button even for admin users. But I don't want it to happen. For All non ...
