I'm creating a customised VA topic that creates an incident with certain fields. I want to display the incidnet number in the end. I'm using a Record Action utility to insert a record in incident table. Is there a way to get the sys_id of the record?...
Hello Everyone, How to export data from servicenow into power Bi without REST API? Please help me, how can i schedule report or import data(like assets/computer table data) from SNOW into Power BI without using REST API. Thanks for your help in advan...
Hello Team, i have a requirement to show the report in power bi from servicenow problem table, please how to do this. should i do power bi integration , if yes please provide the steps too as i am new to integration. Thanks in advance.
How to configure email notification for survey forms once incident is resolved. Steps done: Surveys---- Trigger Conditions---All done. Emails----Notifications-------Survey User Invite----------Post that i dont know how to proceed. Please post some on...
Hello, As per the project implementation, I am trying to get all the incident column names in a custom list field. So that the user can select all the fields for those they want to get values from incident table. with the code below (this I got from...
I have a requirement to assign all RITM and task created by Service Request to predetermined assignment groups. I have achieved this by using business rules. The requirement also want a predefined set of tasks assigned to predetermined groups - how c...
Have to make a variable inside the variable set mandatory based on another variable on catalog form.
how to import a csv file?In this file, each line corresponds to an incidentI have to create incidents from the lines of the csv filecordially
Hello All, I have written the below code snippet in my Actions in Flow Designer. var response = inputs.parameter;var obj =JSON.parse(JSON.stringify(response)); outputs.employee = obj.EmployeeNumber;if(outputs.employee){outputs.iscontractor = 'no'}e...
Hi team, How to make custom with label data type mandatory on catalog form ? Thanks
When clicking on 'Copy Change' UI action, there are few fields like Short description, description, etc are being populated from original change, what condition/ script is written to differentiate original change and copy change? I dont find anything...
like this process flow i need in service portal as like this
Hi Experts, I dont know what is being refer here. Please see below code and help me to understand why logs are showing such error ? (function executeRule(current, previous /*null when async*/ ) { var reqitm = new GlideRecord('sc_req_item'); ...
We have an email from a particular sender sent to our helpdesk. ServiceNow is currently configured to send an auto-response to all emails.We need to stop the autoresponse for a specific email address. This is critical in our business function
I am looking for more information about OOB capabilities for restricting Change requests to change windows defined by a maintenance schedule. I need to create a system where changes scheduled for outside of a maintenance schedule defined at the CI or...
