Does anyone know how to use Reply, Reply all and Forward (glide.ui16.emailStreamResponseActions = true) with HTML formatting? We are very email dependent right now. My users (IT, HR and Facilities) want to be able to reply to a received email in the ...
Hi All, There is a table with 10 Records with one of the fields having values like 1,1,2,2,3,3,4,4,5,5. Let's say Record 1 has 1 Record 2 has 1 Record 3 has 2 Record 4 has 2 Record 5 has 3 and so on I want to set a new value for these existing record...
This issue is randomly observed. State of Chnage request is incorrectly reflecting as “Closed” in place of “Cancelled”. in 20% of cases we have seen user trying to cancel but CR is Closed
Hi All, I am sending a notification to the approver once the request is submitted. Body of the notification will be Kindly approve the request which created on "Date 1" by "Abel Tuter". You have to approve/decline the request before "Date 1 +30". I...
Hi all, Is there a way to get a current catalog item into reference qualifier of variable ? I tried current.sys_id, current.sc_cat_item.sys_id, g_form.getParameter("sys_id") but got no luck.
Hello, I created this basic flow using flow designer. The flow has two "wait for condition", but I can't get any of the two working. STEP 5 I must wait 48 hours before I create the 1st task (in this example I put 5 minutes for testing purpose), bu...
Hello experts, I have a requirement where we need attachment to be mandatory for the creation/submission of a record- but on a 'File Attachment' type field. I could achieve this using a before insert business rule for the Attachment icon on the banne...
Hi there,I have been asked to allow a third party company to create Incidents on our ServiceNow instance via an automated site, so I have created for them a user account and password with ITIL role, however they are asking for our "client ID" and "cl...
Hi Team,Can any one help me how to create a page like email properties where i can allow the admin to set some properties for my custom APP. Thanks.I checked Ui pages seems the design of the email_properties.do is not located there ? How do we develo...
I have a request to display the related business services of any configuration item listed on the change form. I am trying to create a relationship to display this information but it returns all business services in the cmdb and not just the ones tha...
We're using the CAB Workbench and sending out Meeting Notes after the meeting is complete. We've received a request to update the content of the Meeting Notes to include some additional information. I've checked and am not able to find where the da...
Hi all I may need a little help from the community / ServiceNow on the Flow for Service Catalog Plugin: I use the Service Catalog Flow trigger to be able to build flows for request fulfillment. When selected, this gives me access to the "Manage Flow ...
I'm trying to translate some fields for multiple languages, more specific this field and the text below it (for example I set the language to French but it's the same in any other language besides English): As you can see on the screenshot I have en...
Any example of setPrefernce() method? Any help will be appreciated. Thanks
A team has been working on a workflow and catalog item to standardize their process, but the emerging need has been the ability to sometimes add non-standard tasks, not already covered in the workflow. They'd ideally like these new ad hoc tasks to fa...