there are two fields A, B.if user the user selects the future date/time on the form this will be populated in field A based on the user location, so we need to populate the CST time zone in field B example if user selects 4 pm and his location is eas...
Hi There, I've created a UI action for New Outage button on 'Task Outage Link' table however when click it shows below alert/pop up which should not appear and I've not written any code for this. Can anyone please guide how to avoid this.
Hello, Actually There are some End users in our organization to whom some approvers are going through service catalog. I have added those users in a particular group. Can you please what roles I have to give to those end users or to the group that ...
Hi All, i need to write gliderecord query on req table and based on that i need to get RITM number for that Req.
In Flow designer, we have a Flow that requests manager approval for a particular RITM. We wish to update this Flow with an if statement where if the RITM requestor is a manager of other users, then approval will not be required (so it will skip over ...
Hi there! I am unable to send the notification when the condition meets. I have also enabled the Inbound and outbound configuration in email properties. I did some analysis by referring product doc and struck here to resolve it. Please someone can he...
Hello all, Im trying to setup a Slack integration with Virtual Agent in my PDI (San Diego) When I click Install I get this error message I'm following this article: https://docs.servicenow.com/bundle/paris-now-intelligence/page/administer/virtual-a...
I've had sort of a confusing request for a complex Catalog Item and wanted to know if anyone had tried this before.I need to create a Catalog Item which would run a customer through three "Gates," all in the same Request... A customer would complete ...
Hello All,ive got a record producer List Collector field that is populated via entries on the sys_choice table. When Selecting multiple options via the service portal, and submitting, the data displayed in the field on the produced record is populati...
Is there a way to see the import logs for a table? I am trying to do some troubleshooting with an OKTA sync to our user table. Please let me know if any additional details are needed.
Hello Everyone, Hope all are doing good. My question is related to database views I have a customer requirement to report on RITM variable responses of a "Line of Service" variable on four different items. These variables are all "Line of Service" bu...
How to add three column in the servicenow catalog form.
If someone is creating an emergency change we want to require at least one incident is added to the Incidents pending change related list. I am think this would be a business rule but I am not sure how to reference the related list.
