Hello All, When I attach a Document to KB article (Organization Knowledge) I created. Once the article is published, I can not find the attachment when I go to search for the article via the Employee Center portal. Below is what I get when I check th...
Hi Team, I am not able to export request details from RITM record page. Request details which are filled by end user and the form is created by us. When I export RITM as pdf I can see Notes, Additional comments, Main details but Request details are...
Hi Experts, I am looking out for a way to enable GLobal search capability on Now Mobile application where end users can search with direct incident number from the search field.OOB, only catalog item and Knowledge articles can be searched.I tried t...
Hi all, We have a created a custom field (list type)named "Additional members". Logged in user need to select multiple users in that field so we selected the field type as list. Currently we are able to search users with name. Is there a way to sea...
I had added an URL field in form where users will give URL values as input ; and I want to validate that URL field that means if user enters URL consisting (https / www) it will take the value OR ELSE if user enters string or integer value in place o...
Hello Kindly help me to do this task scenario : I have a forum button on my table ,named as assigned to me . Whenever users clicks the button the current loggedin user should get populated on the field called "assigned to" and "assignment group" shou...
can any one help me? What are the limitations of Breakdown Source in PA
As a Change Process owner, I want any a filter to be used to include the following changes to be included in that CAB meeting's agenda. Normal Change - Change CAB date is the same as the CAB meeting date and the state is AUTHORIZEEmergency Change - C...
Hi All, We have a 'Incident cancellation' widget which we need to hide if Logged in user is in the Incident watchlist. Please suggest the code snippet for the same. Thanks Aki
How to add phone icon in the place of info icon at right side of caller field
Hi, How can I pull location name (after location: ) from email subject line. whenever email receives using this subject line, I want to pull location and parse to location field (reference field) on catalog item. Email Subject Line: Job Summary Rep...
Hi Everyone,Previously we used the old ServiceNow Classic app which was good in some areas and poor in others. So I have been testing the ServiceNow Agent App and I like the look of it, but things like dashboards and certain fields from the incident ...
Hello, We currently have an email that goes out to Users when their case is closed. There's a link in the email that the User can click to reopen the case if not satisfied with the resolution. As is, the link is allowing the case to be re-opened eve...
while already created a table form once its auto populated the prefix number but the tick box auto -number gets dissapear. could anyone help..
Anybody downloaded ServiceNow Wiki before getting archived? Please help.