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Catalog item records insertion

Hi @Ankur Bawiskar /team I have another requirement as - I need to create a catalog item which consists of 3-4 fields like manager name , employee name , address and email Upon submission I need to create a task for one of the group to review the req...

Rahul84 by Tera Contributor
  • 1250 Views
  • 9 replies
  • 0 helpfuls

Resolved! how to validate empty data in transform map?

Hi All,   I need to validate below excel data while doing transform load (before loading to table) Validation should be like if the bae64 data is empty then it should not allow to load data.

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jobin1 by Tera Expert
  • 2950 Views
  • 20 replies
  • 3 helpfuls

Rich text editor in Incidents

Hi Team,For Incidents we would like to have Rich text editor for "Description" field both in provider view as well as in end user portal.Can you provide us the information on how to change to Rich text editor.Thanks,Santhoshi

santhoshi5 by Tera Contributor
  • 2143 Views
  • 4 replies
  • 0 helpfuls

Hide unnecessary column from multi row variable

i have a field choiceA, choice B and Choice C in multirow variable. Variable Choice C is visible only when Choice B is certain value. This is working inside multirow variable  via UI policy but in the catalog form view all the columns are visible eve...

Sraj1 by Giga Contributor
  • 1291 Views
  • 3 replies
  • 1 helpfuls

Resolved! Database view not visible to users for reporting

The other day I created a database view that combined fields from incident and sys_journal_field. I created a report from this and itil users are able to see and use it with no issues. Yesterday I created a largely duplicate database view that combin...

toddpreece by Giga Expert
  • 7079 Views
  • 6 replies
  • 2 helpfuls

Resolved! Make user inactive automatically, except few

We have integrated Azure AD with ServiceNow.    We would like to make all users inactive automatically soon after creating in ServiceNow. We have would like to exempt few users who are admins.    We would like to automate this at Servicenow level not...

CR by Kilo Contributor
  • 1441 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to resolve 'sys_ui_section' error in the update set ?

Hi Team, I am receiving multiple errors related to 'sys_ui_section'  while committing the update set to another instance. All the 'sys_ui_section' errors are related to a table. Did anyone come across this issue, how to did you resolve it?

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