There are over 10,000,000 records in a custom table, out of which only 4400 records are unique. I am trying to create a query business rule that will display only those distinct records and filter out the duplicates. Not able to achieve this. So far...
I need to migrate some change request data from another system. I have the change requests and their related attachment data ( CR, attachment name) in csv extracts. The attachments themselves are in a folder. I was planning to use import set to impor...
1. Is it possible for the Text in the Guided Tours(which we will specify on every step) can be translated to other language or not? 2. Sometimes I am not able to Edit the Text in Steps. I have to completely delete the step and make it again. I could...
Hii have a requirement about creating a survey once an incident is resolved. the Survey is up and running however I am also asked to make it so that once the Survey is finished, the user will be redirected to the Incident that is associated with that...
I am making the catalog item public, so that users can submit the request without logging in. This one is already completed. But there is one issue. I have a reference field which is Mandatory in the catalog item referencing to "u_store" table. An...
I am making the catalog item public, so that users can submit the request without logging in. This one is already completed. But there is one issue. I have a reference field which is Mandatory in the catalog item referencing to "u_store" table. An...
Hi How to populate data by comma separated based on another field in source table in the import sets using transform scripts For example Excel sheet contains Manager email and employee names Here same manager email is repeated in the excel sheet ...
When we do monthly server patching (Windows or Linux), there are a lot of servers being patched.What is the best way to capture these? Do we use a generic Server, or 1 primary server, or is it best to add all of the Server names to the Affected CI ...
below shown is the ui page. how to make the fields as mandatory in ui page based on selection of dropdown.
Hello, Just have a general query is the Web assessor ID the email id itself (during certification exam ServiceNow) Thanks & Regards Sandeep
I created a database view for 3 tables- cmdb_ci (Configuration Item), cmdb_software_instance (Software Instances), cmdb_ci_spkg (Software Packages). When I try to glide into the table and get the number of records, it shows me incorrect value. Datab...
Hi Team, we have a catalog item in custom scope which has reference field referencing to Custom table. Currently it is working as starts with search. But requirement is to work as contains search without wild character. currently system property "gli...
How do I get rid of these black tooltip popups? Every time I open a new dashboard or a new dialogue pops up, they are there. I can find no way to turn them off! They're driving me nuts. Especially the first one as it obscures other tabs. Although th...
Hello, I've been trying to get the total number of incidents that were resolved within 15 minutes of their creation using Performance Analytics. To do this I've written the below Script as there were no OOB filter conditions to apply in the Indicator...
Hi Team, I have a requirement to make variable section editable under RITM for one catalog item. when I check there is a global client script configured to make fields readonly. I have written below script on catalog UI policies. But it is overridde...
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