We have a table with a number of records. This table is referenced in a variable on catalog items for the customers to select. A few if the records in that table are no longer required and I would like to make it so they are no longer visible to the ...
Hi all, I need to populate the task description field for a particular catalog item. The text is like this: Review Request - Contact user if more information is required. ABC can be found in the attachment located in the header of this form.Activate ...
I have 3 attachments on catalog , all are showing same sys_id . I am trying to open one record those are downloading . i want to get sys_id of specific attachment. Please suggest me how to get single record sys_id. i want to get sys_id of picture an...
I have a user who is getting "logout successful" message each time he attempts to login. I checked his profile and noticed he has two accounts with the same EMAIL ADDRESS, but different USER ID. Also, I noticed that one of the accounts has been locke...
Hi Community, I have a requirement where I need to change the prefix of Number field onchange of a field. For example if State changes to 'XYZ' the prefix should be 'ABC' and if the state changes to 'TEST' the prefix should be 'abc'. How we can achie...
can we make a report on related links? for ex: in my form in the related links, there is a link named "view users reponse" where it basically shows the response given by an individual. can we make a report of that.? Basically whatever the user has re...
I am looking to make modifications to the 'Create New' wizard for Change Management. I cant seem to find the wizard. I look in the "system wizards" application at the "wizards" module but there is no wizard in there for change management, i just see ...
hi ihave a requirement that, we need to hide the close task button and close complete option in state field on change task when rfc record is created on change request and change task short description contains System Test & Validation. below are...
I'm investigating a few occurrences where only the footer of the html email ends up in 'body_text' and hence description. The body_html has all the text including the markup oc, but block that contains the real info in the email is ignored.Fwik this ...
Hi All, I have a requirement where based on some conditions I have to show different email subject to different groups. Can you help me with how to acheive this ? Thanks Pranav
Hi All, I have a scoped app that is being worked on and want to be able to have the approvals tab in the related lists. The table doesn't extend the task table. If I try add the list it's not an option in there. I've tried in scoped app view and al...
I have created a string field in CMN location with choice values and given the dependency value as Country. I have created one more field on task table with choice data type given cmn_location table as the choice table. On Incident table when I selec...
Hi Expert, Thanks in advance . While accessing the custom table for non admin user security constrain prevent access to requested page gives. Total 33 ACL , no Before query BR .and only 6 acl for read level, Do i need to check anything else? Please ...
How can we load data from excel sheet to Multirow variable set.
Hi all, we created a new knowledge base in service-now instance and added KB owner and Manager and in Can Read we add roles as well. We added categories for KB articles also. For admin users the KB articles that are published are visible. For Non a...
