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Resolved! Make user inactive automatically, except few

We have integrated Azure AD with ServiceNow.    We would like to make all users inactive automatically soon after creating in ServiceNow. We have would like to exempt few users who are admins.    We would like to automate this at Servicenow level not...

CR by Kilo Contributor
  • 1030 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to resolve 'sys_ui_section' error in the update set ?

Hi Team, I am receiving multiple errors related to 'sys_ui_section'  while committing the update set to another instance. All the 'sys_ui_section' errors are related to a table. Did anyone come across this issue, how to did you resolve it?

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View only unique records in List view of the table

There are over 10,000,000 records in a custom table, out of which only 4400 records are unique. I am trying to create a query business rule that will display only those distinct records and filter out the duplicates.  Not able to achieve this. So far...

Garima Pant1 by Tera Contributor
  • 1220 Views
  • 2 replies
  • 0 helpfuls

How can I do a Bulk upload of attachments?

I need to migrate some change request data from another system. I have the change requests and their related attachment data ( CR, attachment name) in csv extracts. The attachments themselves are in a folder. I was planning to use import set to impor...

vkambham by Tera Expert
  • 9634 Views
  • 11 replies
  • 2 helpfuls

Guided Tours Translate possible

1. Is it possible for the  Text in the Guided Tours(which we will specify on every step) can be translated to other language or not? 2. Sometimes I am not able to Edit the Text in Steps. I have to completely delete the step and make it again. I could...

Lavanya11 by Kilo Sage
  • 1761 Views
  • 2 replies
  • 1 helpfuls

Resolved! Return URL for taking Surveys

Hii have a requirement about creating a survey once an incident is resolved. the Survey is up and running however I am also asked to make it so that once the Survey is finished, the user will be redirected to the Incident that is associated with that...

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Resolved! How to make a reference field of a catalog item public?

I am making the catalog item public, so that users can submit the request without logging in. This one is already completed.  But there is one issue.   I have a reference field which is Mandatory in the catalog item referencing to "u_store" table. An...

Transform map group data

Hi, I got one assignment i.e  1.Customize ‘Group’(sys_user_group) Form by adding a new field called ‘Parent Group’ and reference this field to Groups table (sys_user_group) 2.Export all the existing groups from sys_user_group table into CSV file. 3.U...

Resolved! Glide Record not working in Database view

I created a database view for 3 tables- cmdb_ci (Configuration Item), cmdb_software_instance (Software Instances), cmdb_ci_spkg (Software Packages). When I try to glide into the table and get the number of records, it shows me incorrect value. Datab...

Garima Pant1 by Tera Contributor
  • 1551 Views
  • 2 replies
  • 2 helpfuls