Resolved! Need to make a variable set read only
Hi, I have 2 variable sets, if in the first variable set I have selected "Yes" in some variable then another variable set should get read only. Can someone please help me here? Regards, Chirag Jain
Forum Posts
Resolved! How to convert Reference field to Single Line text field ?
How to convert Reference field to Single Line text field ? Please provide any examples.. Thanks Ram
How to get the list of all the tables extended from base table and their unique columns as well?
Hi, For suppose if I have a table A extended from base table cmdb_ci which can be further extensible. Now I extended table B from table A and in the same way table C from table B. Table C is someway related to base table cmdb_ci and it has all the co...
Resolved! Color coding/Add text to the Parent Incident Column in List View
Hi, I am in the process of attempting to either add color coding or some verbiage/text that says "Parent Ticket", in the'Parent Incident' fields, within the incident list view...if the ticket is a Parent. I've tried going to Field Styles and have tri...
Resolved! Scheduled script for last working day of the month
Hi Guys Would this script work for a condition based on the last working day of the month? running monthly. function isLastWorkingDay(gdt) { var today = gdt.getDayOfWeekLocalTime(); var thisMonth = gdt.getMonthLocalTime(); switch (today) { // Sa...
Resolved! Service Portal - Search Return
Under Service Portal Any Item a search returns 0 results. then The Request form should be presented with the following text "Hmmm looks like we haven't got that item in our catalog. Please submit this form in the meantime" As of now we are getting a...
Resolved! Stuck in creating section in Catalog Item
I want to create a section in Service Now Catalog. How can i create the section? like in the screenshot. Please help?
Resolved! Make Type in the Outage Record "Planned" when created from Change Record,,
I am trying to create an Outage from change ticket. In the related list i have added Outages While clicking the new button and trying to create a record then the task number field is empty and the change request number is captured under embedd...
How do I cancel an incident from ServicePortal and how to change to Resoved without error?
How do I cancel an incident from ServicePortal and how to change to Resoved without error? I don't see the option to cancel.Also, when I try to Resoved, I get an error. Please tell me the solution in as much detail as possible.
Resolved! caller Role client scripts
How to find the role of the caller in incident form from client side
return false; not working in on change Client script
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } if (g_scratchpad.x == '5 year') { var answer = confirm(" are you sure to change long term holding "); ...
Incident Communication Plan - Email Templates and Outage Reference
Hello, I was hoping to see if the NOW Community would share the example template layouts of their business and technical communications. I watched several videos of how to set up basic designs, but they don’t look good or are easy on the eyes, is the...
Emails are getting set to send-ignored.
Hi Experts, We have a notification when a KB article gets a rating and comment through the service portal, and the notification is sent to one particular email address, which is not a group or user in ServiceNow. The notification is generated but not...
How to send approval via workflow using script in approver activity in servicenow
For sending approval to approvers I'm using this method : answer = [];answer.push('id1'); answer.push('id2'); in id1 & id2 i'm sending the sys ids of the approver. after executing this im receiving this error: "Illegal access to getter method getMe...
Resolved! How would I limit a UI action to a certain group
How would I limit a UI action to a certain group? We have a group in ServiceNow and want UI action tabs should be visible for these groups members only and below condition already in placed. Now want to add one more condition for limit the access to ...
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