I have task to create flow designer for a service catalog. Where a Ritm and two task tickets need to be created. There is no need of approval steps. Would like to know if any further stages need to be added to have proper flow. 1. In trigger added...
I'm working with a client on requirements for what will be a very complex service catalog request. The request form will have a number of mandatory fields. Unfortunately, the person submitting the request may not know all of the required information ...
Hi all, I wanted to know how to make use of gel in servicenow. Some of the lines I have come across: 1.com = gel("activity-stream-comments-textarea"); if (com) com.focus(); return; 2. gel('sysparm_item_guid').value so I wanted to know what are th...
Hi All, I am looking out for ways to add the Knowledge Language Facet widget to appear in kb_search page along with other filter facets like Author, category, Last Modified and View Count. It will be really helpful if anyone can guide me on how to d...
Hi Folks, I have requirement in which Bulk Upload is require through External source in CMDB , I have created a Import Set Table and now i need whenever External source hit the ServiceNow API the whole data is dumping in staging table and after that ...
Can anyone guide me on the right direction to get SMS working.We are trying to integrate third party SMS gateway into our Servicenow instance to generate OTP and send it to the users. I have received the SMS API and Userid and password and also i hav...
Hello I am not sure why staleness on CMDB Dashboard is showing 100%. I have discovery running on daily basis.Please advise, where do I need to make changes?Thanks,Rajan Mehta
I have a business rule, which must only run when I select "Complete" UI action. How can I make it happen?
I have requirement 'Current Assignment group members, plus problem management team and Submitter should be able to cancel problem. User other than those should not be able to cancel the ticket. I have implemented for submitter and Problem Management ...
Hi All, I have reference field on portal. On searching, i want the search to be like a contains search but i do not want to use * for the search, i changed the glide.ui.ref_ac.startswith to false. But it is not working, i tried glide.ui.goto_use_cont...
Hi, I have to hide choice option from multiple choice variable in catalog item but my code is not working,here is my code : function onLoad() { g_form.removeOption('Select Type of request','disable_account'); }
How can i make comment enter by user in incident form bold in work note section?
I need some help understanding how the 'Use last run datetime' option works within the SCCM 2012 v2 Computer Identity Data Source for SCCM imports. We have the following values set: Use last run datetime: enabled Last run datetime: '2018-10-06 01:33:...
Is there a way to make sn-record-picker field mandatory on the form. I tried ng-required="true" and it is not working.
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