Dynamic Recipients in Email Notifications
Hi Guys, Need a quick help. How to add users in email notifications recipient list from Watchlist? Can we add them in the CC list?
Forum Posts
How to grant access to extended task table?
I created a custom table that extends to a task table. I have a workflow attached that creates tasks. I'm trying to figure out how to grant access to the tasks that are created for the custom table. I did a debug security session and I am thinking...
Resolved! Icons for Service catalogue items
Dear Community We are looking for a place where we can buy icons and images for the catalogue items we create(mostly SAP, Workspace, network, Microsoft, Information technology items etc). We are are ready to subscribe, we nomial cost.
Impersonate User in Service Portal
Hi, I have created a new custom service portal, Can anyone help me to insert the option of 'Impersonate user' and 'End Impersonate' in user menu of service portal. Note: There is already OOB 'Impersonate user' but unable to insert in User menu. Th...
LDAP sync is not working, when a new user is added in the AD the manger information is not syncing the servicenow
1. On creation of a new user profile in AD, the Manager information is not syncing in the servicenow user profile at the time of creation. through LDAP. Any suggestion to fix the issue will be appreciated. Thanks in advance.
Resolved! Read ACLs should not have GlideRecord/GlideAggregate in script
Hello All, Hope all are doing good !! ACLs (Security rules) should not have GlideRecord/GlideAggregate in script We have a custom ACL written as shown below using GlideRecord. How can i replace this code so that it does not use GlideRecord query. or...
How can I push duplicate values in to an array
HI,I'm working on GlideExcelParser API, How to Find the Duplicates in the Excel for specific columns like Asset tag and Serial Number ???My Requirement is to Store all the Assets tag and Row Number into an Array and to push only the Duplicates int...
UI action button to populate the assignment group.
Hello, We have a button on RITM table and once we click on it then ABC assignment group will populate automatically in the RITM assignment group. Please provide a code to achieve this functionality. Thanks!!
Resolved! ITIL Restricted role
Hi, We need to allow some external consultants to access our instance, so I need an scenario in which the user will: use the itil licensebe able to view and work on all incidents that are assigned to him, and/or he is in the assigned to group and/or ...
Resolved! In which table is flow saved
Flow Name: in which table is the subflow name saved? For example, the user exists sys_ User Li
What would be some of the non functional requirements for application with in service now
what would be some of the non functional requirements for applications that are using Service now ?
Resolved! Mid Server TLS 1.0
I was reading that forUtah release planned for March 2023, ServiceNow MID Server offering will no longer support TLS 1.1 or below. How can I know if my MID servers use TLS 1.1?
Resolved! Change the background color of an variable
Hi, I would like to change the colors of an entire variable e.g. Multiple Choice, e.g. background color for gray and font color for red. I have been looking at the forum where the posts are primarily about changing the color of the label. Can you th...
Resolved! Create client script to empty assigned to field whenever assignment group field is changed
Create client script to empty assigned to field whenever assignment group field is changed
Trying to Change RITM Stage value based on Catalog Task State
Hi, I have a requirement say for example when Catalog Task - State moved to "Pending" then RITM - Stage should be "Pending". Based on RITM "Pending" Stage I wanted to pause the Resolution SLA for this Catalog item. I tried a Business Rule to change t...
