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Resolved! How to modify a variable in RITM using REST API?

I have a catalog item with a few variables. I am able to create RITM's for this. But I want to modify an RITM at a later time i.e I want to update one of the variable's value of the RITM using REST API. How can I achieve this? Is there an out of the ...

Notification is not getting triggered.

Hi All, I have come across an issue and I'm not able to find the root cause of that. Stating the problem below, any assistance is appreciated. Issue: I am working in a scoped application. Wherein I have two tables one table is extended from the task ...

Madhumita3 by Kilo Contributor
  • 1525 Views
  • 7 replies
  • 1 helpfuls

how can I display incidents on map for impacted location instead of affected location..Impacted location is stored in a table made by user with incident number associated with it

how can I display incidents on map for impacted location instead of affected location..Impacted location is stored in a table made by user with incident number associated with it. instead of  affected location   I want to display incidents based on i...

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Pooja98 by Kilo Contributor
  • 1206 Views
  • 2 replies
  • 0 helpfuls

Resolved! Filter Location on the basis country

Hi All, I have a dropdown field for the country in catalog item and I wanted to filter location which is a reference field based on the selected location. I am trying to write a reference qualifier and but values are still not filtering. function get...

KS7 by Kilo Contributor
  • 2677 Views
  • 10 replies
  • 0 helpfuls

Export to excel button on Service portal

Hi Team, On Service portal, We have a page name A. Under that page we have report option, When we click on report option a new page open "https://instancename.service-now.com/sys_report_display.do?sysparm_report_id=sys_id" here we have click to print...

kun1 by Tera Expert
  • 1572 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to make synchronous function calls asynchronous

Alright bear with me. I have the first draft of a script include var ContactUtils = Class.create(); ContactUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, { /** * Splits a fullname into first/last components */ splitFullname: fun...

Get logged in User's country

Hi, I am able to get the location of logged in User but I am not able to get the country. Please help. gs.getUser().getLocation(); is workinggs.getUser().getLocation().country; is not working Regards, Sreedhar

Resolved! validate the excel parser in catalog item

the condition is when a user attaches the attachment in catalog item   if the excell headers didnt matched with {number,name,assigned to ,assignment group) the attachment should not attach to the catalog item    by using Glide Ajax in catalog item i ...

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shashank32 by Giga Contributor
  • 2047 Views
  • 11 replies
  • 0 helpfuls

Resolved! How to redirect to portal page based on search keywords - PORTAL

Hi all, Some one suggest me please  how to redirect to Portal page based on search Keyword Ex: when i type Covid19 or coronavirus in search bar automatically it should be navigate to Covid Portal page. So how can we do this. if it is not possible to ...

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Sironi by Kilo Sage
  • 3242 Views
  • 42 replies
  • 13 helpfuls