How to give the role to users in Bulk. (1000 Users present on user table ).??
How to give the role to users in Bulk. (1000 Users present on user table ).??
Forum Posts
Resolved! Notification to be send when incident was auto closed(not manually closed by user)
Hi guys, Can you help me with my requirement. I need to send a notification when incident was automatically closed by the system. How can I implement this? I cant find a condition in notification that will satisfy the condition. As much as possible, ...
Need to import data into requested item variables
Hi, I'm looking for a way to import a CSV file to create new service requests/requested items. The data in the csv file would be populated into the variables of the service request (currently a request for new Software to be approved for our baseli...
Resolved! Add link in info message
Hello,I have the following client script:--------------------function onChange(control, oldValue, newValue, isLoading) { if (newValue == '') return; if (newValue == 'ABC') g_form.addInfoMessage('Please see knowledge article KB0011111'); els...
Resolved! UI Action script to close child incident.
Hi All, I wrote code in UI actions to close child incidents but it is not working. Can someone correct this code. It is given below. function demoChildClose(){ var answer=confirm("Do you really want to close child incident?"); if(answer==true) {gsftS...
Resolved! Display array values on new line, when copying list collector to text type variable.
I have a script, and script include that I have found on the forum, and works well (many thanks). The requirement is to take the values from a list collector, and display them in a multi line text variable. The results are being displayed on one line...
Resolved! Settings->Timezone-displaying blank values
In Quebec upgrade observed that gearbox->Time zone dropdown is empty. Please can someone help?
Flow engine context is in queued state and not executing
Hi, Flow engine context for the flow is in queued state and not executed. If we go to flow designer and test - flow is triggered. Is there any configuration where flow designer triggering to be enabled? We used catalog item through record producer ...
Resolved! Time Picker type of variable
Hi All, We are looking for a way to allow users to pick time only. So we basically want a 'Time' type of variable (not date/time) on one of our catalog forms. I know there is OOB variable type as such. But is there a workaround for the same or someth...
Resolved! how to export data table to another instance?
Hello everyone, I am having a table exporting question this time, hoping to get your advice. I am working on two instances with the same table, one is a latter version which has a few more custom fields, while the other only has less. I h...
Resolved! Display Multi row variable set columns in notification
Hi I have a multi row variable set and there is data in the columns. Does anyone have any idea how can i display that table in notification? I am using email script wherein i am calling the variables via GlideAppVariablePoolQuestionSet, but unable to...
Planned start date must be after current date
In the change request I have to validate the Planned start date that it should be after the current date. I was able to create the Field level error message whenever the planned start date is earlier than the current date. But regardless of that fiel...
Resolved! Add incident to change in 'Incidents caused by change' tab?
Hello, Greetings! How to add incident to change in 'Incidents caused by change' tab (Incidents fixed by change) after the change is closed? Thank you, Tejaswi
Send Email notification for every three days until a condition is satisfied
Hello, I have the following challenge: I have a date field in a table, once the date field in a record is filled and saved, an email notification is sent every three days until a field called "Number" is filled out. It should check on every record in...
Resolved! How to disable mandatory fields
I have configured mandatory fields for our Change form through UI Policy. I now need to configure a UI Action to cancel the change. Upon choosing this Cancel menu option, we are currently prompted regarding the mandatory field requirements. How...
