How to check loggedin user ismemberof group in widget?
Hi, We have a form using widget in portal. where I need to validate whether logged in user ismemberof particular group in widget. Thanks in Advance!!
Forum Posts
Need to default Configartaion item (cmdb_ci) to spacific CI in RITM on from
In a catalog workflow using Activity Properties: Set Values setting Configuration item(cmdb_ci) to X Configuration item. In RITM list view Configuration item(cmdb_ci) is showing as X but when RITM is opened Configuration item(cmdb_ci) is empty...
How to get the select box length in catalog client script
HI All, How to get the length of Select box option in catalog client script. var sel = g_form.getControl('from_role'); alert(sel.options.length); giving 0 but it has multiple options.
How to edit the account name displayed on the MS MFA app
Dear Community, I enabled ServiceNow Multi-factor authentication to Microsoft Authenticator, but the same name was displayed in development and production instances. (Not user name) Is it possible to change the display name on the ServiceNow? Thanks...
Resolved! How to make list collector fields to have active = true location vales
Hi, I want to make field which is list collector of location table to display only active values. the below locations are made active = false. I need only true values to display in field.
Resolved! How do I link KB articles to the "Related Articles" section in Incident or Catalog Forms?
How do I link KB articles to the "Related Articles" section in Incident or Catalog Forms? In every form, there is a "Related Articles" section at the bottom. I assume this is designed to be linked from the knowledge base. Our intent was to publish sp...
Resolved! Request Number should reflect as hyperlink in the notification, but current.number is getting printed
Hi All, I am writing an email script so as to get Request number as a hyperlink in the notification. But I am getting current.number instead. It is taking me to correct record so means that the hyperlink is correct but I want it to show Request numbe...
Resolved! What is the default maximum limit for adding service catalog items on a shopping cart for a Service Catalog?
Hi - I just wanted to ask, what is the default maximum limit for adding service catalog items on a shopping cart for a Service Catalog?
I would like to ensure only certain group people can assign tickets certain group.
Hi all, I have a requirement to assign a particular assignment group in Incident, change , and SCTask only by certain group members. Every one should not be able to assign this group... For example say there are 3 groups Group A , Group B and Group C...
Resolved! How to remove announcements from announcement widget and banner when incident is resolved.
Hi All, When an incident is promoted to major incident, the major incidents should be shown in announcement widget in portal. I have created a BR to create announcement which is perfectly working fine. Below is the BR to create incident announcement-...
Field randomly clearing on Save
Version: Dublin Patch 3 Table: u_case_taskExtends: u_caseExtends: TaskField: u_authority_level on Table u_case and inherited on u_case_task When I hit New Case Task and populate the u_authority_level field and hit save approximately 75% of the time...
How to set value of glide date time field to another glide date time field
Hi All, The requirement is when the state of incident(major) is resolved, the field- 'resolved' populates the time when the state is changed to resolved. so when the state changes to resolved, i want to populate the value of field 'resolved' in the f...
Email Log retention or duration in the system
Hi All, How long does the email logs remain in the system. ?is it one month or 1 year, is there any duration ?
Resolved! How could I create a dynamic scheduled report with dynamic recipients?
To simplify what I'm asking, imagine a list of task records with different users set as the "Assigned to". Now imagine a dynamic report that shows each user the subset of task records where they themselves are the "Assigned to". I need a way to have...
Insert or Ignore records (Import Set)
Hi SNow community,Having some issues trying to upload some records based on a Transform Script, if the record exists it needs to be ignored but if doesn't exist it should be created.Note: The transform map doesn't have any coalesce field (true). (fun...
