how to change field label and name through business rule
Hi all, I want to change the field name and label through business rule. Thanks in advance
Forum Posts
Resolved! How to clear previous reference field value and then select new one on UI Page
Hello.I have three reference fields on UI page: Company, Code & Type.On click of UI action I'm able to populate those fields from form to UI page.When I change company then the other two fields (values from fields) should get cleared. I'm able to ach...
Sort the list collector varibale in DESC order in Catalog item
Hi All, I have once catalog item in which we have one variable of List collector Type. I want to sort the list collector varibale in DESC order. Can anyone suggest how this can be achieved? Thank you!
How to display full label for pie chart?
How to display full label name on pie chart? Pls advise. Thank you.
Preventing multiple users updating the same record
Hi,I want to Prevent multiple users updating the same record at the same time.I know we have following link for the solutions.http://wiki.servicenow.com/index.php?title=Creating_an_Alert_to_Prevent_Simultaneous_Record_UpdatesBut in addition to that, ...
Follow up date reminder email
When are using the OOTB "Follow Up" field on our SN instance. We have a requirement on the back of this OOTB field within the incident table: 1) An email notification to be sent to the "assigned to" colleague when the follow up date & time is met Th...
Resolved! show calendar date/time fields in EST
Hello, We have 2 fields in a form. 1. Expected Start Date/Time 2. Expected End Date/Time The above 2 fields show the system date/time. I want 2 more fields below below the above mentioned fields with name : 1. Expected Start Date/Time (EST) 2. ...
Resolved! How to modify a variable in RITM using REST API?
I have a catalog item with a few variables. I am able to create RITM's for this. But I want to modify an RITM at a later time i.e I want to update one of the variable's value of the RITM using REST API. How can I achieve this? Is there an out of the ...
Notification is not getting triggered.
Hi All, I have come across an issue and I'm not able to find the root cause of that. Stating the problem below, any assistance is appreciated. Issue: I am working in a scoped application. Wherein I have two tables one table is extended from the task ...
How to capture last updated date and time for assignment group field value change
We have a requirement to show updated date and time whenever the ticket get reassigned to any assignment group. Can any one help us how we can achieve this requirement. We have a column on Incident form as assignment_group and we would like to know t...
how can I display incidents on map for impacted location instead of affected location..Impacted location is stored in a table made by user with incident number associated with it
how can I display incidents on map for impacted location instead of affected location..Impacted location is stored in a table made by user with incident number associated with it. instead of affected location I want to display incidents based on i...
Resolved! Copy attachments from Change Request to Change Task records
change management
Resolved! Filter Location on the basis country
Hi All, I have a dropdown field for the country in catalog item and I wanted to filter location which is a reference field based on the selected location. I am trying to write a reference qualifier and but values are still not filtering. function get...
Resolved! How to Increase the size of text in portal
Can anyone please explain how the increase the size of the text in portal. I have to increase the size of text indicated in arrow.
Export to excel button on Service portal
Hi Team, On Service portal, We have a page name A. Under that page we have report option, When we click on report option a new page open "https://instancename.service-now.com/sys_report_display.do?sysparm_report_id=sys_id" here we have click to print...
