How to open widget in new window using UI action
Hi I want to open my widget into new window using UI action rather than a pop -up . Can anyone help me to get this issue resolve.
Forum Posts
Asset Tag population: Whenever we are creating a new record on [alm_hardware] table, Asset tag should automatically Populate.
Hi, I have a below requirement: Whenever we are creating a new record on [alm_hardware] table, Asset tag should automatically Populate. * Asset Tag population1)When the Asset is created manually or through bulk update, once the Asset details is submi...
Resolved! I need pop message on catalog item when click o the submit the form
Hi, I need pop message on catalog item like " Please refer to the links for standard firewall service request . Hence request cannot be submitted." and this not summitted.This page just stay same page and just pop the msg on the top of the page. Tha...
Not able to map the Record producer variable(type is select box) to main table field
Hi Team, Not able to map the Record producer variable (Region and the type is select box) to the main table field called Region and this is on the table core_country. and the dictinory info for this fied is --- demand.company.u_country.u_region. Ple...
Resolved! How to create a multi-select field on table form and record producer?
Good Afternoon, I am creating a new table form and record producer. I am wanting to know the best way to get a multi select field. The list takes too many clicks, is there a way to create a multi select drop down? Any assistance or KB articles a...
Resolved! How do you allow users with just the "snc_external" role the ability to submit certain Catalog Items?
I've been struggling opening up two catalog items I created to users on the Service Portal with just the "snc_external" role. I've tried the following: 1) Updating the catalog item's Accessibility settings to users with the snc_external role. 2) Up...
Resolved! How to remove name and Date and Time stamp from additional comments
Hello everyone I am using below script to copy additional comments from catalog task to requested item. (function executeRule(current, previous /*null when async*/) { var compare,task_comment2,task_comment,ritm_comment2,ritm_comment; task_comment =cu...
Resolved! Remove break/line from page in Portal
Good afternoon, Quick question; How to I remove the break/line in this page? Can't see any logical difference between index vs. sc_landing. See picture below (index first, sc_landing second); AAs you can see, there is a minor gap on the second pictur...
I want to remove the delete option on the table list view for a scoped application
I am trying to remove delete option from actions on selected item in the list view i tried below option by creating an ui action but it is not working
Resolved! create change task using Business rule
Hi ServiceNow Experts, My requirement is to create a change task, when the change request short description contains "Planned Outage". I have written the below script. Can you please help me with this, as change task is not being triggered. createTa...
Resolved! Scheduled email of report - Roles/permissions needed
Hi,we've configured a scheduled sending of a report on the alm_hardware table (it is a multi-level pivot report), that is exported in PDF format. Then, we've set up a user in the "run as" field of the scheduled report, in order to let it run as a gen...
Resolved! How to Auto Populate Employee number in catalog item
How to Auto Populate Employee number in catalog item
How to enable variable editor for Service Request
Hi We have requirement to enable variables to on request form Created formatter for sc_request table but it is not showing variable details on service request
The repo cannot be accessed. Check URL, username, and password, and confirm user has read, write, and create branch access
Release management is installed in itsm release application. then cannot submit code to github now 。 instance ： https://mhcn.service-now.com/ this is prod env . this is test env , is ok
where can we find what action was taken on the preview errors in the update set?
Hi experts, We have an update set where which was deployed earlier in the TEST instance with some errors and warnings. But that is not documented in the deployment plan. Now when I need to deploy it to higher instance QA I must know what actions were...
