We have got a requirement where the users would like to see the catalog variables in the list view of Requested items and also in the list view of My Approvals. Any guidance/ suggestions on how this could be achieved?
I've created a new hire order guide with the several variables I'd like to share across all included catalog items. Common info I'd like to have on all catalog tasks: Supervisor/First Name/Last Name/Shift/Title/Department/EmployeeID Catalog items: ...
As an admin, i create a survey for a department, but I want that department admin to view results of the survey that was created for that particular department. I have checked with HI but they said this needs to be logged as an enhancement. This will...
Any one can explain "Auto assessment business rule" functionality and what that sys id indicates?
Hi All, We have an requirement from our team to create records in custom table. Vendors would like to create tickets in SNOW who do not have access to the portal, hence we proposed creation of records through email. However they would like to attachm...
I am looking to add a State field to a field - I have the City and Zip field as these are just strings but I was hoping to use a choice based field for the State or Province. Is there a table in ServiceNow where this is kept or do you have a reso...
Hi, How can i get the location of the login user with getUser and get the location? Can it be simple to add to a condition script? I need the condition like, if get user location is Peru Thanks in advance, Joao.
Hi All, I have requirement to customize the widget "Standard Ticket Header". I have to insert state and impact field in between caller and urgent in the above picture. Please helps where it needs to be done. Thanks in advance, Thanks, Vinu
Hi All, I wanna display a popup modal with reference field ,on change of value in choice field. When I select 'A' or 'C' option from choice drop down. I wanna display a popup dialog modal with reference field to location table. Thanks in advance
Even though I'm giving the right username and pw for the selected instance, still the error message pops up
I'd like to let some IT folks to use the "Database View" to create reports which refer multiple tables.I'm not sure how I should grant ACL to them.Is there any simple and easy way to do it?
Hi All, I see records in 'task_group' form for some change requests. In this form i see task number and group field. Can anyone please tell me how records are created in this form when a change is submitted. ...
Hi, i am unable to see Nobody role in list of roles where i can see that,
Hi, Is there an OOB way for end-user to reschedule or cancel an appointment that was created using the walk-up experience components? Steps I have done:1. As an end user, fill in a record producer form on service portal that will create a record in w...
I have a spreadsheet of hardware assets that I need to import. Each of the assets is related to a contract that exists in the contracts table. I have the contract number included in the hardware asset import spreadsheet for each asset. How do I imp...
