Hi, I have to hide choice option from multiple choice variable in catalog item but my code is not working,here is my code : function onLoad() { g_form.removeOption('Select Type of request','disable_account'); }
How can i make comment enter by user in incident form bold in work note section?
I need some help understanding how the 'Use last run datetime' option works within the SCCM 2012 v2 Computer Identity Data Source for SCCM imports. We have the following values set: Use last run datetime: enabled Last run datetime: '2018-10-06 01:33:...
Is there a way to make sn-record-picker field mandatory on the form. I tried ng-required="true" and it is not working.
I am attempting to load data to the CHOICE table so I can populate one of my drop down fields on my Incident Form. Everything works except the 'Create Excel Template' does not have the Table column(See SS1). When I import, the Table is blank and I ha...
Hi, I'm trying to figure out a way to add a RunScript to a workflow (or another option) that allows for consumables to automatically be consumed. We use a form that goes through a workflow. I'm using this code that someone was very nice to upload on ...
Hi all, So it's been asked, and answered, whether or not we can parse email attachments that are CSV or Excel file formats. However, we have a business requirement to instead parse .eml or .msg email attachments. The general purpose of this is to par...
Hello, How do I get the "Work note" field to appear in the filter of an incident report ? I only see the "Work note list" field. See screenshot. Thanks.
hi all, i wan to control the execution stages of requested items in service catalog via flow design? can anyone help me. like first will be id creation. after the sctask is set to close complete then laptop request should show , after laptop sctask i...
Hi All, We upgraded the service now instance from Madrid to Orlando and when an end user(ess) user with no roles try to submit an incident ticket they see an error stating "Submit canceled due to a script error - please contact your system administra...
Hi everybody, I would like to change the OOTB behavior that the change tasks are cancelled when a change is set to Review. Can anybody tell me which mechanism (Business Rule or anything) I have to modify? Actually I was not able to find it. Many than...
Hi all, I want to create scheduled email report for duplicate serial number in computer table . via below script I am able to get the duplicate records but I want to send this records in excel format in Scheduled report. In report I am not able to pu...
Hi Team, Having a requirement to write a ACL to allow only members of a particular group to edit three user defined fields in location table. Kindly suggest. Regards, Kayathri
Hi, We have an issue reported by users related to emails cannot be opened on Change Request tickets. Error reported: "Insufficient rights to read the email body" when he is trying to click on "Show email details" under activities section. This w...
Hello, I am working on pulling attachments from a third party ServiceNow instance to client's ServiceNow. Third party system does not POST the attachments, but we need to pull the attachments on regular intervals. I am using GET API to retrieve the a...
