Resolved! How do I use a Multi Row Variable Set values in Flow designer and write to a SC Task?
I need to use the values from a MRVS, from a RITM, in a Flow, to write the values to a Service Catalog Task. I have 4 MRVS with 2 variables each.
I need to use the values from a MRVS, from a RITM, in a Flow, to write the values to a Service Catalog Task. I have 4 MRVS with 2 variables each.
I am trying to import knowledge articles using excel. However the article body text keeps getting cut off. How do I fix this.
I have a Single Line Text Variable called "Base_Salary". I'm using a Regular Expression validation to make sure the format matches $000,000 ($ sign and comma are mandatory) Now I want to take this string and replace the $ sign and comma with "", the...
Hi All, I have imported data into a table 7 days ago. I see that data is missing now. Table has become empty. I understand that there will be schedule cleanup for import sets once in a wee. but that is to delete the import set information not the dat...
I have an catalog item with various variables. Two of them are pulldowns of people in specific user groups. Let's call the first pulldown variable: user1 (user1 is in a group called "FirstGroup") Let's call the second pulldown variable user2. (us...
I'm trying to figure out how to change the priority field in a request record, when filling out a service catalog item? I know it's possible, just not sure how to go about it. I want to be able to allow our customers to set the priority based upon wh...
Hi Everyone, We have a requirement where we need to get user criteria being applied for specified user for a specified catalog item, through script. Problem statement: We have a third party tool which sends user’s email ID and catalog item to Ser...
How do I read the values of variables in multi row variable set ? I have create a multi row variable set for catalog item form in Service portal. So that I can add multiple disk spaces just by clicking on add. How do I read the values of those variab...
How to create incident from event and alert? and Based on the event occurrence how set priority dynamically.How to set incident Description
I had a widget with a single button it needs to visible only when an incident is in the resolved state. if it is in other states then the widget need to hide
Hello,I would like to know what is the difference between these 3 pages "login.do", "navpage.do" and "side_door.do".Can someone help me ?Thank you in advance !Kind regards,Mani
Hi Guys ,Can i have detailed understanding of CMDB groups definition. why it is useful in terms of CMDB?
Hi All, I want to fetch the Kb article number from incident ,So there is a filed on incident form as u_knowledge which saves trhe kb article number. i want to give the link of that particular KB article in portal view from the notification.
After configuring the queues, assignment rules, assignment groups for Advanced Work Assignment. I created an incident and assigned it to the correct assignment group. I impersonated an agent that's in that assignment group and made their status "Avai...
Hello Is there a way to convert the integer variable "Business Resolve Time" from Seconds measurement into Minutes? Thanks in advance
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