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Modifying Attachment paper clip icon UI Page

Hi, I want to modify the UI page related to attachment paper clip icon specifically for sc_req_item & sc_request table and not for other tables. Is there any way I can override the changes for these 2 tables not globally.  Best Regards, Ram

ramwons by Kilo Expert
  • 2348 Views
  • 3 replies
  • 1 helpfuls

Resolved! Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar?

Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar?   we have a requirement to display the Releases happening every month with the maintenance schedule or holidays...

How can I hide the author field from a knowledge article?

I am trying to hide the 'Authored by.." information when users are viewing knowledge articles.  I have tried 3 solutions. "Plan A": I commented out the necessary code within the "kb_view" UI page. "Plan B": I set the "glide.knowman.search.show_author...

Auto-refresh capability on Dashboard ( No Web plug in please)

I am new to ServiceNow. I have built a dashboard. I would like to enable Auto-refresh or get the real-time data to the dashboard. I see few related discussion already on this topic. All ends up suggesting a web plug-in to achieve the auto-refresh whi...

Bagi by Kilo Contributor
  • 4900 Views
  • 3 replies
  • 1 helpfuls

Resolved! Remove comma from string

Hi all, I have the requirement where the amount in catalogue item must be in format xx,xxxx.xx .... To route the approval base on the amount, I need to remove the comma. With the script below, it is giving me NaN error. Can anyone help on this? var A...

tsoct by Tera Guru
  • 4519 Views
  • 8 replies
  • 1 helpfuls

how to change bootstrap css in portal home page

Dear Team, how to change bootstrap css in portal home page. in my portal home page there is one header with light green color, i want to change to white. when clicked in inspect element below details i found : bg-success {    background-color: #b5ebd...

sainath2 by Giga Contributor
  • 2522 Views
  • 3 replies
  • 1 helpfuls

Resolved! Pass url in glideDialogWindow?

Can we pass any url in GlideDialogWindow? my actual scenario: Just like when we click on any reference field lookup..a pop up appears with values referring to the table. Similarly i am trying to use a ui macro and use glidedialog inside it and pass s...

Rj27 by Mega Guru
  • 1660 Views
  • 6 replies
  • 2 helpfuls

How to maximize limit of records in lookup selectbox variable

Hi, I am using a lookup select box variable in a catalog item to display User id from user table. I can't use Reference variable instead of lookup select box as User table has display field as "Name" instead of "User id". Also, I can't change the dis...

Himanshi3 by Tera Contributor
  • 3883 Views
  • 5 replies
  • 4 helpfuls

Resolved! Populating Variables on RITM using Transform Map

I have a requirement to create Requested Items using data in Excel. This file will also contain the variables that are required to create the RITM if created using service catalog. But here the data will be fetched using an excel file. So I want to k...

Swati Mishra by Tera Contributor
  • 3394 Views
  • 7 replies
  • 3 helpfuls

Resolved! Multiple Form Views in Agent Workspace

Is there a way to setup multiple views for the same table form in agent workspace? We have a mobility team that has certain fields on the RITM form that they need to use and i'm looking to duplicate it for them so they're able to use the new workspac...