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Resolved! How to Insert a record in scoped application from global scope

Hi Team, I want to insert a record in scoped application from global scope. but it is not allowing to insert due to cross scope. can please some one help me on this. I have return this BR on sys_email table. while met some conditions i want to inser...

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GANESH23 by Tera Contributor
  • 2951 Views
  • 7 replies
  • 0 helpfuls

Closing Incident Tasks

We are beginning to utilize the incident task feature and I get that closing an incident will close the incident tasks. 1) Is there a way to close each incident task as it is completed. I see the closure information tab on the incident task, but no c...

Steve41 by Tera Contributor
  • 1867 Views
  • 6 replies
  • 0 helpfuls

Standard Change proposal Approval to be modified in the Workflow

Hi All, I want to modify the Standard change proposal workflow as below. Right now, approvals are being triggered to one particular group. but I want to modify it. If the Assignment group is filled in the standard change proposal as below then approv...

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taqdeer by Tera Contributor
  • 3312 Views
  • 1 replies
  • 0 helpfuls

Resolved! Show variable help text based on the condition

Hello, I want to show help text based value selected in a previous variable. Variable1 -> Yes/No Variable2. If Variable1 is set as YES then the help text of Varible2 should be "Test 1". If Variable1 is set as NO then the help text Variable2 should be...

ramwons by Kilo Expert
  • 5492 Views
  • 5 replies
  • 4 helpfuls

Risk assessment is not showing questions when open

When you select the Related Link to go to the Risk Assessment, a window opens, but no questions are listed.  This is working on the TEST and PROD instance, but no longer working on DEV.  Trying to track down what changed on DEV to cause this issue.  ...

Resolved! How do I write a scripted performance analytics indicator?

Hi everyone,  Does anyone know any article or learning material on how to create a scripted performance analytics indicators?  On the indicator form there is a way to sum up the results based on a script, see below. So I have a certain logic that I w...

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Mazin2 by Kilo Expert
  • 3511 Views
  • 1 replies
  • 0 helpfuls

Resolved! Servicenow vs sharepoint

Hi EveryoneWe need to make a decision regarding a migration of Lotus Notes applications.Can anyone please help me know advantages and disadvantages of Servicenow and Sharepoint?

pujara_niki by Kilo Explorer
  • 5676 Views
  • 5 replies
  • 2 helpfuls

Resolved! No transform entry or scripts are defined

Issue : Imports set shows  error  'No transform entry or scripts are defined'. Steps  1. Create request  and add csv file             2. run the data source for received CSV via REQUEST              3. Transform attachment - csv file details to Targe...

Resolved! g_form.getParameter('sysparm_id'); not supported in service portal

_form.getParameter('sysparm_id'); - not working in portal  what should be  the  alternate way to prevent error in portal.   function onChange(control, oldValue, newValue, isLoading) { if (isLoading ) { return; } var item = g_form.getParameter('sysp...

ARNAB3 by Giga Expert
  • 2319 Views
  • 6 replies
  • 2 helpfuls