I have a article A in my knowledge base. User with a group X. shouldnt have access to the KB article A. I have written script for the same. Can some one help me whats the issue ? var gr = new GlideRecord('sys_user_grmember'); gr.addQuery('user', 'u...
Hi, I want to modify the UI page related to attachment paper clip icon specifically for sc_req_item & sc_request table and not for other tables. Is there any way I can override the changes for these 2 tables not globally. Best Regards, Ram
g_form.showFieldMsg not working in catalog ui policy
Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar? we have a requirement to display the Releases happening every month with the maintenance schedule or holidays...
I am trying to hide the 'Authored by.." information when users are viewing knowledge articles. I have tried 3 solutions. "Plan A": I commented out the necessary code within the "kb_view" UI page. "Plan B": I set the "glide.knowman.search.show_author...
I am new to ServiceNow. I have built a dashboard. I would like to enable Auto-refresh or get the real-time data to the dashboard. I see few related discussion already on this topic. All ends up suggesting a web plug-in to achieve the auto-refresh whi...
Hi all, I have the requirement where the amount in catalogue item must be in format xx,xxxx.xx .... To route the approval base on the amount, I need to remove the comma. With the script below, it is giving me NaN error. Can anyone help on this? var A...
Getting this message on INC0080649, but there is nothing on the "Related Records" tab. Where is this message coming from and how can I eliminate it? Thank you, Donna Lively
Dear Team, how to change bootstrap css in portal home page. in my portal home page there is one header with light green color, i want to change to white. when clicked in inspect element below details i found : bg-success { background-color: #b5ebd...
Hi, I want the users with specific role to approve a request, My workflow is working fine but the Approval user script is not working, Please help me with the same. Below is my script mentioned:var answer = [];var userRole = new GlideRecord('sys_user...
Can we pass any url in GlideDialogWindow? my actual scenario: Just like when we click on any reference field lookup..a pop up appears with values referring to the table. Similarly i am trying to use a ui macro and use glidedialog inside it and pass s...
Pros /Cons of Merge and batch update sets
Hi, I am using a lookup select box variable in a catalog item to display User id from user table. I can't use Reference variable instead of lookup select box as User table has display field as "Name" instead of "User id". Also, I can't change the dis...
We have created one Scheduled Script in scoped application. When we are trying to update that Scheduled Script from scoped app, then we getting following error. "Write operation against 'sysauto_script' from scope 'x_abc_xyz' has been refused due to...
I have a requirement to create Requested Items using data in Excel. This file will also contain the variables that are required to create the RITM if created using service catalog. But here the data will be fetched using an excel file. So I want to k...
