Resolved! Can we show an HTML field data in list view without HTML tags.
Hello Everyone, Can we show an HTML field data in list view without HTML tags.
Forum Posts
Resolved! File retrieval from FTP to servicenow and creating record in servicenow
Hi, I have a requirement to retrieve the file from FTP server to servicenow and then create record in servicenow. As per process, 1)we can create the data source with type FTP and provide the username and password and path where the file located. 2)c...
Standard Change proposal Approval to be modified in the Workflow
Hi All, I want to modify the Standard change proposal workflow as below. Right now, approvals are being triggered to one particular group. but I want to modify it. If the Assignment group is filled in the standard change proposal as below then approv...
Resolved! How to make at least one checkbox field mandatory from list of check box variables in variable set.
Hi all, We created a variable set in a catalog item with 6 Variables. In that variable set 2 variables are label type fields. And 4 variables are check box types. Requirement is to select at least one check box from the list of 4 checkbox variab...
Resolved! Show variable help text based on the condition
Hello, I want to show help text based value selected in a previous variable. Variable1 -> Yes/No Variable2. If Variable1 is set as YES then the help text of Varible2 should be "Test 1". If Variable1 is set as NO then the help text Variable2 should be...
Catalog Client Script issue with clearValue() and showFieldMsg() in London
Just upgrade my DEV instance from Jakarta 8b to London P1H1 and am having an issue I can't quite figure out In both our DEV and PROD instances, I have the following snippet of code in an onChange Catalog Client Script function displayMessage(){ getM...
How to get a list of groups and the managers to each of those groups a user belongs to?
How to get the list of groups a "requested for" user belongs to and the managers of those groups using a script?
Risk assessment is not showing questions when open
When you select the Related Link to go to the Risk Assessment, a window opens, but no questions are listed. This is working on the TEST and PROD instance, but no longer working on DEV. Trying to track down what changed on DEV to cause this issue. ...
Timer on Incident Form
I need to show a 15 min. of timer when the incident got first updated.
Resolved! How do I write a scripted performance analytics indicator?
Hi everyone, Does anyone know any article or learning material on how to create a scripted performance analytics indicators? On the indicator form there is a way to sum up the results based on a script, see below. So I have a certain logic that I w...
Resolved! Servicenow vs sharepoint
Hi EveryoneWe need to make a decision regarding a migration of Lotus Notes applications.Can anyone please help me know advantages and disadvantages of Servicenow and Sharepoint?
Resolved! No transform entry or scripts are defined
Issue : Imports set shows error 'No transform entry or scripts are defined'. Steps 1. Create request and add csv file 2. run the data source for received CSV via REQUEST 3. Transform attachment - csv file details to Targe...
Resolved! g_form.getParameter('sysparm_id'); not supported in service portal
_form.getParameter('sysparm_id'); - not working in portal what should be the alternate way to prevent error in portal. function onChange(control, oldValue, newValue, isLoading) { if (isLoading ) { return; } var item = g_form.getParameter('sysp...
Resolved! How to remove comma(,) from a Numeric Field
Hi , I have created a field of name "External Test ID" type "Integer". There is comma appearing which I do not want. Later when i try to change the type. It is giving Error! Note : These data were loaded from Excel sheet. Thanks, Vaishnavi
Resolved! Dynamic filter in Assigned to Me list in Agent Workspace not working for some users
The incidents assigned to me list in Agent Workspace is OOTB for our instance. When I use the Assigned to Me filter I see incidents assigned to me and anyone who has me set as their delegate. The filter is defaulted as Assigned to My is (dynamic) O...
