Update set batching
Hi All, I am trying to batch my update sets however when I select the parent in the child update set, nothing happens. It finds the parent, but it doesn't complete the batch. Anyone run into this issue?
Forum Posts
How to print array and object in jelly Script ???
Hi Experts, I am trying to print request and related requested item. Its printing all the request number but not requested item. Can you please go through the code , and check what is incorrect?? <?xml version="1.0" encoding="utf-8" ?><j:jelly tri...
Resolved! Requested Item view filtering to the related Task level
Looking for a way I could set up a list view in the Requested Items table or do this via Report that would show if related tasks are present. Particularly, I'm hoping for a way to filter to see RITMs that have one or more tasks associated with them ...
Resolved! How to change drop down filed options based on the view ?
What is the best way to change drop down options when user changes the view?. ex when user Change the view on the incident from self - service to different view show in a drop down field different options to select from . Thanks
Resolved! How to know what are all the reports shared with particular group in servicenow? I need to get list of reports which are shared to particular group. Please suggest. Is there any table i could refer.
Hello, How to know what are all the reports shared with particular group in servicenow? I need to get list of reports which are shared to particular group. Please suggest. Is there any table i could refer. I am using kingston version. Thanks swathi
Resolved! Can Announcements be made visible on the platform?
We are looking at using the Announcement functionality which will put messages in the banner at the top of our portal. Given that our ITIL users are mainly in the platform, I am wondering if we can apply it to the platform too. Does anyone know how...
How to create multiple transform maps from single import set.
Hi, Can someone tell me how to create multiple transform maps from single import set. Regards, Rajeev
SLA and OLA
I had a look into previous threads but could not find any explaining how OLAs are managed in ServiceNow finally matching to the SLA to the customer. A few OLAs assigned to different groups) can be there for one ticket issued to the customer. I believ...
Resolved! Reference Change Request.ID
Hello, in Incident I have added the field "Change Request" (type:reference). When the field is not empty, it shows the Change Request.Number. How it can show Change Request.ID?
Revert import set
Hi, I'm about to apply some import sets on SN, and I was researching but simply I can't find anything about if I want to revert these import sets, is it possible?
Resolved! list view different for user
Hi, I have configured the mobile view to show certain fields in the list layout. I have reset to defaults and then updated the layout by right clicking > list layout. In our service portal we point to the mobile view to display a list of incidents. T...
Resolved! list collector variable base if or switch condition in workflow not working.
I am trying to use a table list collector variable base if or switch condition in Service Catalog workflow , where i am checking if the options selected under list collector field contain X then move to next activity to approval stage else move to fu...
Resolved! How to get RITM number instead of request number
Hi, Can I know what is the change that I have to make to display the RITM number instead of request number? Do I have to change any UI macro or what is the change I have to make and I also want to change some wording in front of the RITM number, any ...
What happens to user data when instance retired
Our organization has outsourced IT support to a managed services provider and they have stood up their own SNOW instances on our behalf independant our our "legacy" SNOW instances. There was no data conversion and we simply closed out transactions...
Resolved! setabortaction in before business rule is not stooping record save
Befor business rule is failing to abort action, It is displaying error message " Please create a time card before closing the task" But it is not stopping task closure. Please let me know what might be the issue.
| User | Count |
|---|---|
| 32 | |
| 16 | |
| 12 | |
| 9 | |
| 9 |
