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Resolved! Hide UI Action form button with UI ACTION VISIBILITY

We want to hide the UPDATE and SAVE UI Action form button on the approval formI added the approval view with EXCLUDE for the save button but that didnt work, when i set it to INCLUDE it hides it for all tables. its doing the opposite that it should o...

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Model Categories for iPad/Tablets

Hi,Was wondering if anyone had a good idea where iPad's and Tablets should/could fit in Model categories. Is it a phone or a computer or something else.Hope some of you can have had to make the same decission and dont mind sharing what you choose to ...

Change request reporting on Review > Approval Pending

I am looking for tips on how to report on change requests that moved from "Review" to the first "Approval Pending" state.   We track changes that are in Approval Pending by the first business day of the month for our monthly releases.   We want repor...

scottdw by Tera Contributor
  • 4835 Views
  • 2 replies
  • 3 helpfuls

Interceptor

Hi AllIs it possible to have conditions or table specific interceptors? Any suggestions

Resolved! How to identify all choice type fields in Glide Record ?

I need to identify all the Choice Type fields from a Glide Record and verify its corresponding value to meet one of my requirement. I might probably need to iterate through all fields and check its data type to find if it is of that type. Could someo...

Change available fields in Related Lists

Hi folks,I'm looking for a way to change the visible fields available in a related list.Specifically, on the Groups form, clicking into a specific group you can see a related list called Group Members.In that list, for each member, I'd like to displa...

adamseeber by Kilo Contributor
  • 3969 Views
  • 8 replies
  • 1 helpfuls

Resolved! gs.getMessage() in email notification

Hello everyone,I'm using Geneva version.I'am creating an email notification that will include the gs.getMessage in mail script.With the preview button it automatically convert a string in current selected language which is good.but when it's sent the...

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dante3 by Mega Guru
  • 7197 Views
  • 5 replies
  • 1 helpfuls

Resolved! UI Action Condition from Script Include

I'm trying to get a UI Action to appear based on a function in a script include.My script include contents:function myCustomShowUIButton() {   return false;}The condition line of my UI action:myCustomShowUIButton()I would expect the UI action button ...

jrottman by Giga Contributor
  • 8607 Views
  • 7 replies
  • 1 helpfuls

Creating dynamic relationship (cmdb_rel_ci)

Hi All,I am trying to create relationship in (cmdb_rel_ci)   when import the child CIs. I   Knew the parent CIs for those child ci .I am using the type as Connects to::Connected by". It is also available in suggested relationshipsI am using the follo...

snowlover1 by Kilo Contributor
  • 4463 Views
  • 3 replies
  • 0 helpfuls

Resolved! Determining if a user has disabled their notifications

Is there a way to determine if a user disabled their notifications from their profile via Self Service > My Profile? When looking at the User history details it says: NOTE: This table is not audited, field changes cannot be displayed. Is this informa...

will_smith by Mega Guru
  • 1991 Views
  • 1 replies
  • 0 helpfuls

SLA Time Zones

We are just starting to utilize SLA's in our organization.   Our first SLA that I set up didn't work.   After some digging around I found a conflict with the SLA Admin properties that were originally configured and the SLA properties that I set up fo...

jjarka by Kilo Contributor
  • 3432 Views
  • 5 replies
  • 2 helpfuls