Resolved! OnLoad Client script order
If there are multiple onLoad client script how to control which will execute first?
Forum Posts
How to report all incidents that had an outage record end time in the last 24hrs.
Since much of our environment is outsourced, we actually get service restoration times reported back to us by vendors hours after service is actually restored. Especially where the service was in a country where it was off hours for the local offic...
Resolved! Replace global UI Action by new one
Hello, I have created two new UI actions. One should create new button "Save" on incident table, save current record and stay on current record after click on save button. It should replace Update button which redirects to previous page. Problem is t...
Has anyone integrated Yammer with servicenow?
We use Yammer already for our enterprise social communoty and have it embedded as a webpart in sharepoint - is there a similar capability in snow? Idealy to display all activity related to a ecrtain #hashtag or from a specific group? Thanks for any...
ServiceNow integration with Oracle Database to reset DB User Password
HiI am looking for setting up password reset of Oracle Database local user from ServiceNow.Please let me know the prerequisites to set up the integration between ServiceNow and Oracle Database.I am using Jakarta ServiceNow version.ThanksRajan
Problem Data Lookup Rules
Custom Priority lookup rules for Problem Table on Istanbul did not work despite multiple attempts .I want to set Priority level similar to how Incident Table data look up rule is setThe OOB in Jakarta has the set below.I don't understand how Choice f...
Bundling items/Order guides
Hello experts,I'm a little confused about bundling.I have hardware models setup. If I create a bundle (model category set as bundle), add items to it (ie Surface Pro and a consumable) and publish the bundle, should it not add both items to the cart i...
gsft submit()
Hi, what is gsft submit() function and it's purpose?? Regards,Abhijeet Bangera www.dxsherpa.com
background script to close all incidents.
What should I write in background script to close all incidents or delete all incidents
How to add 'Impacted Services/CIs' to an email notification
Hi Everyone, I'm in a change record, using a quick message email template which has multiple variables defined within the body of the message in order to draw data straight out of the populated change record (ie: ${short_description}, ${start_date}, ...
Resolved! how cycle time calculating? [by Calendar days, Business days or Business duration]
how cycle time calculating? [by Calendar days, Business days or Business duration]
Resolved! How to trigger an event based on if the checkbox is selected on form
So I have a task form on which there is checkbox or a true/false field. I want to send the description text to an email address when the record is updated and the checkbox is selected. I have registered an event and created a notification as well how...
Post data to CMDB usring python rest
We are try to write a lambda function to write directly to the CMDB. Has anyone complete this task? If so please post .
Resolved! How do you create a Known Errors in a Known Error Database in ServiceNow?
The company I work for is looking to improve how Known Errors are created and tracked out of Problems (version is Jakarta) and I am looking to for how to properly set this up. Right now they are using a Problem category called Known Error however onc...
Resolved! Understanding Audit History and how it works
I've recently enabled the audit history on a table and have been pulling reports. What I'm not understanding is that I have multiple records that are not showing in an appropriate time frame. For example, an incident was closed on 4/15/15 but the...
