hello everyone,Need your suggestions very badly. I have to relate incident and problem like,in the problem form i have to get incidents in the related lists and vice versa. I am creating an application in the studio. i have created the respective tab...
I have this scoped app, and have made a table with a UI action. There is a UI action that is made for the task table with the exact same name, 'Assign to me'. As there is a field in my table which inherits from the task table, that means I have two '...
Can any one please explain about fields in Change Management. What is - Plan Start Date, Plan End Date, CAB date, CAB Required, CAB Delegate.
1.if i uncheck the: Run BusinessRule check box what will happens 2. what is "Enforced Mandatory" field
Hi All, Quick response will be appreciated. There are two requirements and I am looking for end to end process flow as per best practice of SNow. 1. Users raise an request to Asset Management team through Service Catalog to retire the CI. Approv...
As part of building a UI policy script I need to check if a field is empty. I've tried all sorts of variations on the theme of if (g_form.u_my_field.nil() ) No matter how I configure it, appending the .nil() creates an error in the script. Is there...
I'm trying to find a way to have a calendar show changes and also show blackout dates. Basically there may be a week where there is extra attention to changes. I'd like some graphical way to represent this on a calendar. I have played with maintenanc...
I need to check on a record if the related list is empty, If it is empty then I want to show a UI action button. How can I accomplish this?
Hi, How to achieve the functionality of accept/reject resolution via email.i.e we will send an email to the user with two links Accept and "reject" and when they click we need to make sure the same is updated like changing the stateof the incident b...
You can use a reference qualifier to restrict the data that is selectable for a reference field. Setting up a simple reference qualifier is quite straight forward, especially if you simply need to filter the results of the referenced field by a stati...
Question regarding editing of 'change request values' after a standard change proposal has been requested.... The current process: User fills out a standard change proposal, then clicks on the 'Request Approval' button.The standard change proposa...
we are confused .please explain the difference between string and string utf-8??
Hi, Has anyone managed to work out a way of making record lists automatically refresh? Our service Desk are asking for this functionality, although currently the only way I'm aware of being able to do it is using a Homepage / Gauge and setting the a...
We have a user, a single for now, who lost visibility to the Work Notes field in a Service Catalog Task (SCTASK) after upgrade to Kingston. He was not part of the test team who tested in DEV/TEST, so he just figured this out in PRD. I could reproduce...
Looking to perform some analytics on SLA breaches and was wondering if there is out of the box functionality or field for fulfillers to indicate SLA breach reason each time a breach occurs. Right now our solution is to create a field on each form.
| User | Count |
|---|---|
| 31 | |
| 14 | |
| 10 | |
| 10 | |
| 10 |
