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Notification method for requested items

I would like to know how to include the contents of variables entered by the user in the request item in the notification.*The contents of the variables vary depending on the catalog. 

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翔太佐 by • Tera Contributor
  • 493 Views
  • 4 replies
  • 0 helpfuls

Resolved! Does Refresh Agenda Items in CAB Meetings run automatically?

I am currently studying CAB settings.I created a CAB definition and a schedule entry by referring to the following site.https://www.learnnowlab.com/CAB-WB/Then, I pressed Refresh CAB Meetings in Related Links, and a record was correctly created in th...

nagaryu by • Tera Contributor
  • 1287 Views
  • 5 replies
  • 1 helpfuls

Client Script Down drop Options not coming in Fields ATF

Hi Everyone, We were trying to create an ATF, for Interactions. In the Type field we have added One option as "Walk-in" and Removed options as "Messaging" and "Video" using Onload Client script,    While perform ATF for interaction to check the case,...

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Community Alums by Community Alums •  
  • 325 Views
  • 2 replies
  • 0 helpfuls

State is not moving back until we refresh it.

Hello,@Ankur Bawiskar @Saurav @shloke04 @Anil Lande whenever we are trying to move the state then it will check if any open task records are there or not. if there are no-open tasks records then state will move to next state or else it will throw an ...

Venkat141 by • Tera Contributor
  • 962 Views
  • 5 replies
  • 0 helpfuls

How to dot walk OnChange Client Script? Requested for field name is missing when creating an OnChange Client Script under sc_task table?

We have requirement to create an OnChange client script relating to the requested for field that is under sc_task table. When I create the script and choose the field name, Requested For field is missing.  Is it because the requested for field is the...

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Gian1 by • Tera Contributor
  • 1327 Views
  • 11 replies
  • 0 helpfuls

Resolved! Catalog Client Script

Hello. I would like to only show certain values based on the selected value from another field:When you select "Active Duty" or "ANG Co-Located", the only "Type" options that should appear are Policy Update, Product Update, and Trusted Network.   

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DreDay3000 by • Giga Guru
  • 825 Views
  • 4 replies
  • 0 helpfuls

catalog

HiiCreate a Catalog ItemVariabels1.CI(reference type - having computer class)2. Requested For (Ref. Type - User Table3. Incident (Ref. Type - Incident Table(Here it will show only the incident created under the user that is req. for)) 

Process behind notification

What is the process behind bell notification? sys_notification is triggered and record inserted into ui_notification_inbox, is there any flow or business rule which runs and inserted record into ui_notification_inbox and then change its 'status' fiel...

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