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Issue when Submitting Public Catalog Item

Hi All,I have cloned "Buy Item" Scripted API to allow unauthenticated users to submit a specific catalog. The Request is generated successfully, but the variable values are blank. Do we need to clone any other API for public variables to be copied to...

Catalog item

Check if the user's country is UK if reason = Retirement make option 1 and option 2 mandatory hide option 3. or reason = leave make option 2 and option 3 mandatory hide option 1

Screenshot 2025-03-26 110018.png
SATYAJEETJ by Tera Contributor
  • 199 Views
  • 2 replies
  • 0 helpfuls

How to make field editable in workflow switch activity.

I want to make editable TYPE field on the switch activity, once the switch is created the type is read only how to make it editable(i have seen UI policies but can't find how this field set it is always read only).Please help how to achieve

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T VENKATESH by Tera Contributor
  • 479 Views
  • 3 replies
  • 0 helpfuls

Dictionary set

Greetings, I am searching for a dictionary or database of all the fields ServiceNow uses on the SPM side. Any help on where I can find this. The level of detail isn't so essential as me just getting a tangible set of fields. Thank you.

OlubunmiJ by Tera Contributor
  • 271 Views
  • 1 replies
  • 0 helpfuls

Best Practices for Opening Future Change Requests

We have groups that create change requests in January for their monthly maintenance windows (Jan - Dec).  Does anyone know what the best practice would be for opening change request in advance?

Marchele by Giga Explorer
  • 301 Views
  • 1 replies
  • 0 helpfuls

Where is the Service-Now learning modules for Service Catalog?

RITMs, INC, Fulfillment, I have really never heard these terms before. Where is the learning path, video, whatever, for Learning about the Service Catalog application within Service now? The Learning button located on this page 404's:https://www.serv...

LakeB by Tera Contributor
  • 405 Views
  • 3 replies
  • 3 helpfuls

TIny MCE

after copy pasting the text I am unable to find the keep formatting popup even tiny MCE plugin is installed

Bhavani1995 by Tera Contributor
  • 186 Views
  • 1 replies
  • 0 helpfuls