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Related list for multiple pos

Hi Community, I want to create a custom related list where i have 2 tables involved. One table has the user id and po number in it and another table has the po id which is a reference to po number of first table. I want to show the records of multipl...

Dashboard is not working

There is dashboard called "Assessor dashboard", when we try to open the dashboard, it shows the empty page. Even i have the admin role to access the dashboard. But it shows the empty page. Its working in the lower environment.

Priyakaran by Tera Contributor
  • 601 Views
  • 3 replies
  • 0 helpfuls

ui action

Hi all,Create UI action to create an IMAC as part of Hardware Return Requested Item. This button should be available on SCtasksName- imac fromDisplay OptionsShow as button/link on form: YesAvailability ConditionsThis UI action should only be availabl...

Resolved! Populate a new field with Requested for value

Hi all,I have a requirement to populate a field - "User for whom a new signature is being requested" with the same value that is on the "Requested For" field. Can someone please help me with the script. Also, I have to make the field "User for whom a...

Uplift Group decommission form to check for active records

We have a catalog to request for group deactivation in our service portal. I am wondering if it is possible to show the number of tasks, services (CMDB_CIs) mapped to the assignment group when user enters the group name in the reference field. Someth...

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Knowledge Management Group Notification

Hi Community, I was wondering when KM Subscription Group notifications are triggered, for example, the one below.I understand how normal subscription notifications are triggered but I am not sure, how the group notifications work. Is there a particul...

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jnt-cnt by Mega Sage
  • 276 Views
  • 1 replies
  • 0 helpfuls

Regarding Proactive Problem Management

I have a question related to Proactive Problem Management. It's mentioned in the ServiceNow documentation, that a proactive problem record is opened via incident trend analysis, event management, CMDB etc. In case, a new problem record is opened dire...

rohan_dh by Mega Contributor
  • 1294 Views
  • 1 replies
  • 0 helpfuls

On-Call Table(s)

Hello. We are attempting to link our phone system to our SN instance. The goal is that when a number is dialed the phone system makes a web call to SN to look at the on-call schedule to pull the cell number of the person that is on call for the group...

Resolved! Need to get count of referenced field

Hello, I have requirement to create a field in a table that counts how many times checkbox is checked in field from another table. What is the best way to achieve this?

oogabooga by Tera Contributor
  • 448 Views
  • 2 replies
  • 1 helpfuls

OutLook Actionable Messages updating the existing emails

Hello Everyone,  I have a requirement, where we customized the existing change approval OAM definition to send list of approvers and their current states when we click on request for approval button. Now business is checking, if a user approves that ...

Sai_Gogada by Tera Contributor
  • 324 Views
  • 1 replies
  • 0 helpfuls

Worknotes getting update twice

Hi All, I have requirement to set work notes of related list entry numbers when record is inserted. I created before insert business rule which is working fine sets value of count and worknotes. But when I made first update to record worknotes comes ...