Hi, When I add tags on incident form using form view after saving the form tags are not saved or visible in list view and even if I open a form and check tags are not added. But if I add tags through list view tags are getting added. Can anyone pleas...
I created ACL for viewing RITMS only respective region approval group members, but its now working, please suggest any additions/defects in this rule.
Hi Everyone, I need to disabled the "Sub Projects" and "New Project" options from new Project Workspace. Could you please help me, how to disabled? Please refer the below screenshot for your reference. Thanks,Rajesh
Hi,We have two instances. one is for CSM(instance A) & other is for ITSM(instance B). Now the requirement is When a case is created & assigned to specific "XXX" group, the incident should be created in other instance(ITSM).IS it possible through Se...
Hi Community,We have a user table, and I need to transmit the information from that table to my custom table in the reference column so that instead of displaying the name each time, the data from the employee number field will be displayed. We have ...
Hi Everyone,I'm working on setting up MFA and encountering an issue. Currently, during the initial registration for MFA, the system shows both biometric registration and the option to register with an authenticator app, even if the user hasn't authen...
After clicking "Assign survey" UI form button Assessment instance(amt_assessment_instance) record not getting inserted, throwing error message like shown in image.
Hello everyone,In the Service Operation Workspace, I’d like to remove the email-sending functionality from the Compose box. Does anyone know how to proceed with this in the Vancouver version?Thanks, and have a great day! Thomas
Hi NOWers, I just want to confirm that can we send notification to DL (distribution list which is created in local outlook server)? I tried with insert DL address to watchlist or bind it to Group email, it does not work. So personally assumption is t...
we added existing users & out look distribtion list (DL) in watch list.once we update any incident the DL users should get update notification,but it didnt send.but i am able to see in Email logs(email generated successfully). any idea why its not s...
Hi All, I have a requirement to add a email address in the watch list via workflow , In workflow activity I have tried to add few conditions to add the email address to watch list but its not working , this is the field on sc task : watch_listemail...
HI Community, I have created a catalog item now i need to crate a flow designer for the flow is catalog task need to be created but the assignment group of the task should be based on the reference number pserent in sap table there is a table name sa...
How to add days to the glide date object and no need to consider time ?
Hi Team,We have a requirement to remove the Group managers from Groups in group table.We have a catalog item,where we have a field Remove Manager .So whenever the user selects any manager who needs to be removed ,it should be removed from the group t...
Hi All, Can we grant access to Project module without ITIL role?
