We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Is it possible to copy multi-row variable data to another MVRS?

Hi All, I have build a catalog item which has a MVRS and on submit of this it creates a RITM. Now, there is one more catalog where they select the closed RITM's and it has to copy the closed RITM MVRS values to form level MVRS. I have some code that ...

Nagashree5 by Tera Contributor
  • 1819 Views
  • 7 replies
  • 0 helpfuls

Resolved! Dashboard showing MTTR Month over month for 12 months

Hello Community!I have requirement to create report to calculate MTTR of particular month for 12 months. For that I have created 1 widget, 1 formula indicator , 2 indicators for the formula and scheduled job. Formula indicator  @ indicators  Indicato...

AshaPathak_0-1741518811749.png AshaPathak_1-1741518840063.png AshaPathak_4-1741518990274.png AshaPathak_5-1741519014987.png
Asha Pathak by Tera Contributor
  • 1855 Views
  • 8 replies
  • 2 helpfuls

How to get output from subflow

I have created a subflow and given input as requested item and in the actions I have created two catalog tasks and given the wait for condition and now I was unable to get the output of the subflow to the mainflow where I want to close the ritm in th...

GBS_0-1741354133440.png
GBS by Tera Contributor
  • 2735 Views
  • 12 replies
  • 1 helpfuls

Resolved! CAB Meeting Invites

Hello All,            I am trying to test the CAB Work Bench capabilities in our instance and encountered one issue in CAB Meeting section. I am trying to send the meeting invites to all the attendees by using the UI Action link in the CAB Meeting fo...

Oauth token not allowing access to the table API

Morning folks I a have setup an API token via the application registry and when trying to use it via postman, with an admin enabled service account (testing only) I get access to stats but not the table level. I know it is going to be something reall...

Jack62 by Giga Guru
  • 1571 Views
  • 5 replies
  • 0 helpfuls

How to popup the HTML image

Hi, I have a html field in incident form once i upload an image on html field and save it. it is showing in activity section so once i click on that image in activity how should pop up that iamge as like attachment.Can anyone please help on this, It ...

mania_0-1741267930347.png mania_1-1741267942550.png
mania by Tera Contributor
  • 492 Views
  • 1 replies
  • 0 helpfuls

Reoccuring scheduled Tasks

Hi i have a requirement to create reoccuring schedule tasks based on a definition record (kind of mimicking outlook). I have a custom definition table and have created an activity task table that extends the task table. I have created a catalog item ...

Nabilah by Tera Contributor
  • 743 Views
  • 1 replies
  • 0 helpfuls

Extends a table issue

Table A -> 2 Fields Table A5 and Table A1 etc Table D-> 2 Fields Table D1 and Table D2 Table D is extended from Table A So if I create a record in Table D, the record is creating in Table A and Table A5 field is increasing? Table A5 is a Number Maint...

SarahBouil_0-1741474921499.png

How to add multiple option in report

Hello Community! I have one requirement The elements should have the ability to filter assignment groups by one, multiple, or all.How to create report. Please help!

Asha Pathak by Tera Contributor
  • 1207 Views
  • 12 replies
  • 0 helpfuls

Resolved! Report

Hello Community! How to create following type of report  Pleas 

AshaPathak_0-1741327711185.png
Asha Pathak by Tera Contributor
  • 1186 Views
  • 9 replies
  • 2 helpfuls