Hi Recently, we came across one issue where user is not able to see any records on the report which is added on the dashboard. I have seen 'exception is exception required' condition on the report but not sure how it sets to that value when task_sl...
Hello All,We have a requirement to integrate Workday Learning with ServiceNow. The key requirement is that when users search for Workday Learning courses in Employee Center, the relevant courses should appear in the search results and navigate direct...
Anyone know how to hide a UI Action if any fields on a form have been edited but not yet saved? If I have to, I will just use the OnChange Client Script, but I would have to get approvals to go that route.
My Requirement is Normal - Minor (as below) = 1 working day if i select the 2 days , i want the error message, but this code not working. var updated_date, planned_date, days; updated_date = new GlideDateTime(current.sys_updated_on); ...
I understand that ServiceNow has the capability to integrate with external systems for knowledge search. [Link] Would someone help me how ServiceNow responds, when the articles are stored in documents within an external system like SharePoint. Does S...
The Re-Assess button is an OOB UI Action on the PTask. I want to restrict the access and visibility for ITIL users. Tried the condition in the UI action but did not work. I am trying to have the access only for the Assigned group members and assigned...
i try to add the one Approval step in OOB normal change work flow , but it was not trigger , how to solve this ? kindly help to me regarding this.
Hello Community,I have one requirement in which, I need to write scheduled job to export the data in excel format from incident table in which only close incident need to be exported and store into custom table (file attachment ) field .
I want to show help text to short_desription field in service opetation workspace.I configured lable and given hint text but it is affecting only to platform view.I want this feature in service opetation workspace also*Please suggest me the way to do...
Hello Community! I have one requirement. In service operation workspace. Unassigned widget need at first place for my team work section only. Unassigned widget should not be display on my work section. Below is the code. Please help! function incl...
How to add 'On Hold' Project state on Projects record and it should not impact the Project tasks Please guide as its showing impact on Project tasks when added through Dictionary override .
How to show custom variables created in record producer in walk-up check-in widget*Below of your reason for visiting can we show 2 more fields?
Does anyone have an existing template onload client script for the following scenario?I want to add the "realms" view to the URL of a (sc_req_item) record in ServiceNow. I want this to happen automatically whenever someone opens an existing request i...
Hello All, Reaching to the community if anyone know how to configure the CAB Workbench - CAB Definition - Refresh CAB Meetings to modify the "Change Requests starting after" and "Change Request starting on or before" under Agenda Management to a spec...
I am looking for official details on different personas mentioned by ServiceNow.1. Some say ESS user, some say end user, some say business user.2. Some say ITIL user, some say fulfiller, some say resolver I am looking for official docs on this. Pleas...
