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Need to create approval for Problem Task table

Hi, We have table named as "PROBLEM_TASK" and inside that table we have new field "DUE_DATE".Do what our client requirement is whenever someone tries to change the Due Date, or let say whenever user tries to update the Due date, we need to trigger an...

ahmadfaiz by Tera Contributor
  • 685 Views
  • 3 replies
  • 0 helpfuls

Documents needed

Hello Team, Can someone share architectural documents of SolarWinds  and SCCM integration. Thanks in advance.

Sriram28 by Tera Contributor
  • 329 Views
  • 1 replies
  • 0 helpfuls

Metrics Definition

Hello I am trying to create a Metrics definition on 'em_alert' table on 'maintenance' field. However, when I created new alert 'Metric' did not updated with values.  Is it the case that it does not work for Boolean values?      Thanks.

RakshandaKunte_1-1732015057701.png RakshandaKunte_0-1732015020522.png

Resolved! ServiceNow certification

Hi ,I would like to check after CSA and ITSM ServiceNow which  certification would be good to do . please can anyone suggest and provide me details . thanks in advance . Regardschandana

primary approver to Bckup approver

Route request for approval to primary approver; If primary approver on vacation, route to Back up Approver in service Now workflow 

poco by Tera Contributor
  • 381 Views
  • 1 replies
  • 0 helpfuls

Standard Change Proposals in CAB Workbench

Morning!I am trying to get standard change proposls that are pending approval to display in the CABN agenda/CAB meetings. I am able to manually add these items to the agenda after the meeting has been generated, however I do not see a way to have the...