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Reference qualifier not working on variable on portal

Dear ServiceNow community, I hope all is well! I am currently facing an incredibly annoying issue with a variable on a catalog item I have a "Lookup select box" variable on a Catalog Item called "City" that is looking up its values from  a custom tab...

Values from custom table.png Portal page.png Portal page 2.png

Resolved! Approvals are going to No longer required State

Hello, I am creating a flow, were I wanted to regenrate approvals based of some conditions. The approvals are gettings created correctly. But, when I reject the approval, and when the conditions mets I wanted to create approvals again. They are getti...

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Looking for guidance on how best to use REQ, RITM and SCTASK.

Hello,We went live with SNOW in May and the biggest pain point across the board by far has been using the Service Request module, specifically how to use REQ, RITM and SCTASK. The 3 record system is causing major confusion across the requestors, fulf...

bostonsnow by Kilo Guru
  • 7141 Views
  • 16 replies
  • 8 helpfuls

Resolved! Service Now API endpoint should accept the callbackURL parameter

Hi All,I m having a requirement where Service Now API endpoint should accept the callbackURL parameter and use that when state changes on change request.Could anyone please help me with the steps how ServiceNow API endpoint to accept the callback URL...

Renu9 by Tera Contributor
  • 1837 Views
  • 5 replies
  • 0 helpfuls

Snowflake to Servicenow Integration

Hi Team, I need to pull data from snowflake into servicenow. What approach i need to follow to perform this integration? I already know that we can have this using jdbc connector but is there any other way to achieve this like rest api? Thanks,Poorva...

Reference qualifier in servicenow

HiIn my CatLog item there is two reference field "Business Unit", "Sub BU", both are referred to one table (attached in below). In portal when choose "Select BU you are requesting for" is 'Accelara' then "Select Sub BU you are requesting for" will sh...

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How to make image enlarge on double click

Hello All,I'm inserting a image as a thumbnail in an article and want the image to show up in original size when it is double clicked.I see some images in ServiceNow educational courses that'll expand when I click on it.Currently, if I just insert an...

Need to send email to team with itil removal users list

Hi, I am able to remove itil role from user if they are not logged in 60 days, but I need to send an email to team members ex: test1@example.com, test2@example.com (in excel like: User ID, Name, Email, Last Login)before itil removal or after itil rem...

Opening favorites in Service Operations Workspace

Hello, when I open a favorite while operating out of SOW it takes me to a list of records with the view "Service Operations Workspace" but it has the normal backend UI. Is there a way to open favorites but stay in the SOW UI?   

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