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Snowflake to Servicenow Integration

Hi Team, I need to pull data from snowflake into servicenow. What approach i need to follow to perform this integration? I already know that we can have this using jdbc connector but is there any other way to achieve this like rest api? Thanks,Poorva...

Reference qualifier in servicenow

HiIn my CatLog item there is two reference field "Business Unit", "Sub BU", both are referred to one table (attached in below). In portal when choose "Select BU you are requesting for" is 'Accelara' then "Select Sub BU you are requesting for" will sh...

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How to make image enlarge on double click

Hello All,I'm inserting a image as a thumbnail in an article and want the image to show up in original size when it is double clicked.I see some images in ServiceNow educational courses that'll expand when I click on it.Currently, if I just insert an...

Need to send email to team with itil removal users list

Hi, I am able to remove itil role from user if they are not logged in 60 days, but I need to send an email to team members ex: test1@example.com, test2@example.com (in excel like: User ID, Name, Email, Last Login)before itil removal or after itil rem...

Opening favorites in Service Operations Workspace

Hello, when I open a favorite while operating out of SOW it takes me to a list of records with the view "Service Operations Workspace" but it has the normal backend UI. Is there a way to open favorites but stay in the SOW UI?   

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Resolved! Switch condition not working in workflow

Hi, I have created a workflow using a switch block and the variable used inside the switch condition is a single line text. I see the switch block is stuck and does not move to the next block. In the logs created through workflow see the typeof vari...

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Hari1 by Mega Sage
  • 2540 Views
  • 6 replies
  • 2 helpfuls

copy mrvs fields to html field on change request form

Hello I have multi row on RP and i need copy mrvs details to html field . i try it but it's not working .i create BR that run after the change request state is open .this is the code:(function executeRule(current, previous /*null when async*/ ) {    ...

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Omer Revach by Giga Contributor
  • 274 Views
  • 1 replies
  • 0 helpfuls

Plugin ID

Hello,  I have a question : Why do some ServiceNow plugin IDs have 'sn' while others have 'snc'?For example Agent Workspace[com.snc.agent_workspace.csm] Asset Management[com.snc.asset_management] Thank you  NidhaL

NidhalZ86 by Tera Contributor
  • 1498 Views
  • 4 replies
  • 3 helpfuls

Issue with Transform Map Creating Duplicate Columns

Hi Team,I am facing an issue with a transform map. There is an OOB transform map for one of the HAM tables. The user has the option to download a template and execute the job.For one of our requirements, we were asked to enable this functionality fro...

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monica190 by Tera Expert
  • 989 Views
  • 5 replies
  • 0 helpfuls