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ServiceNow interviews

Hi Everyone! I am new in this community and I am here to know more about ServiceNow.I am Product Designer and I’ve been immersed in a study of varius IT service management Saas platforms, including ServiceNow.  I’ve spent many hours diving into the i...

Resolved! User ID field showing User Name

Hi Community, I have a custom table there i have one user id field which is a reference field and referring to sys_user table. But when i am importing demo data into that custom table, its showing user id as user name but i want to display user ids t...

Clear value when field is hidden

Hi, I have a field that is hidden when the checkbox of another table is set to true.And now I want this field to be clear whenever is hidden.So far I have a UI policy with the following script set to truefunction onCondition() { if (!g_form.isVisible...

Security Constraints when viewing report with 'Group-by' filter

Hi, Currently having an issue since kingston where by a user can see 'Incidents' when grouping by 'state' in a dashboard however when they are assigned tasks rather than incidents they are shown the security constraint. When not group filtering by st...

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Daf3 by Kilo Contributor
  • 2134 Views
  • 7 replies
  • 1 helpfuls

Resolved! Question Regular Expression Currency

Hi Community,I have cretaed variable name is Amount and type as single line text. I have created Question Regular Expression for this variable to all format of $12.00.Question Regular Expression :  ^\$[0-9]+\[,]+\.?[0-9]*$but user want to this format...

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Krishna101 by Tera Contributor
  • 1677 Views
  • 13 replies
  • 1 helpfuls

Scripted Rest API not giving correct response

Hi All,I am facing a issue in the Scripted Rest API where our resource we have used JSON.parse to drive our custom output from Approval, Requested Item and Change Request tables. When we try to hit our API, it returns the below error. I transferred t...

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InputzeroD by Tera Contributor
  • 911 Views
  • 2 replies
  • 0 helpfuls

Flow Designer: Create standard change request

I am trying to create a Standard Change for expanding a disk on a virtual server. I want to have an item in standard change catalog with a flow from flow designer. I create the item with the necessary variables, but when I get to flow designer and se...

Damhoej by Tera Guru
  • 6225 Views
  • 14 replies
  • 3 helpfuls

Resolved! Standard change templates - how to translate fields ?

Hi all  I have a requirement from my customer, who wants to be able to translate fields in a standard change template. For example :a standard change template purpose the implementation plan to be pre filledI set the implementation plan in EnglishI w...