Hi, I am not able to clickable the reports in home page in service operational workspace.Once i click on report it should redirect to the list of the data.Can anyone please help on this, It will be useful.Thanks!
Hello Everyone, I have requirement for the change form, actually requirement is I have 2 fields on change form Disruption which is choice field, and Business Criticality.And In the Risk Conditions all filters are added when Risk changes then Info mes...
Hi All, Once after we submit a request, we are receiving the estimated delivery field on service portal with the duration. Could you please help me letting know from where the estimated delivery value is fed up. According to my requirement, for one ...
Hi all, A user is trying to create an interactive filter but after selecting 'table' and when selected 'field' values then it is showing empty as in screenshot .But when i tried to do that with my access then i am able to select the field and its sho...
HI Everyone, I have a requirement to update records in the SOW Incident list from the side bar when I clicked on the EDIT button. for that need to remove the fields which are not required.Attached the image for reference
I'm aware of table [report_stats] and the definition I have for this table is: The report_stats table in ServiceNow is used to store statistical data about reports, helping users analyse and optimise report performance and usage. I can see there is a...
Hi All,Tried to include variables in the list report but got below error. Also checked the variables for the values which is not empty and not break/container. Syntax Error or Access Rule Violation detected by database (Unknown column 'sc_item_option...
Scenario: I need to enforce a rule where users cannot close a task unless the Email field in the sc_req_item table is filled. What I Did: I created a business rule to check if the Email field is empty, and prevent the task from being closed. Issue:Th...
Hi All, We are receiving multiple sys_id from the recordsIds but the code is not working properly var recordIds = input.controller;gs.addInfoMessage('test'+recordIds); var tag=recordIds.forEach(getTags);// gs.addInfoMessage(tag);} function getT...
In Committee approval Date field the date too be displayed (user should enter between those two dates) should be between RITM created date and today's date. Can anyone please help me with the solution. todays date 28-11-24 == 22-11-24 Thanks in a...
Hi Community, I have 2 tables on which i am pulling the data via integration. 1st table has po number field and second table has po id field. Now, i have the third table where po number and po id both fields are there. Now, if both po number and po i...
i am trying to set values in below fields but not able to set for some fields in imac form :To/New Office Location Date ReceivedIMAC Items> Model/Part NumberAdd a link to the IMAC to the SCTask work notes DescriptionCreate UI action to create an...
Hi everyone, I have an issue wherein I cannot upload XML from my previous instance which was reclaimed, to my new instance (both are same version - Vancouver). I tried uploading a lot of times but the XML file doesnt show up in the Retrieved update s...
Hi, I have a requirement like to get the duration of incident goes from open to pending and open to closed. For this scenario1 is to get the duration of an incident goes from open to Pending .For this I created a metric definition and after that I cr...
Hi All, I am trying to add the value dynamically in the select box for one of the group of users by using below catalog client script... function onLoad() { var selectBox = g_form.getControl('what_is_this_request_for'); var Compuser = new Glide...
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