Hi,I have created email notification with HTML. When user is replying the email the comments are getting updated in the ticket and LOGO is also attached to the ticket as a attachment. How to remove those LOGO when user is replying the email.
Hello all, I have a user asking that the wording be updated to say something more of the lines of: "Recertification of template" instead of "approval for task" in the work notes. These logs are being added by the 'Ask For Approval' action in Fl...
Good afternoon. How to add the below if action from SubFlow "subflow2" in Flow Actions "act1"? I want that action to be in act1, instead of subflow2, as I want to use message pill, after the Output has come. Below is the screenshot for act1 Action
Hi team , I recently created CI below however i am trying to search in configuration item field , its not showing how do i fix ?
Could someone please let me understand the relation between description field on Vulnerable item (sn_vul_vulnerable_item) table and proof field on Vulnerable Item Detection (sn_vul_detection). Are these two fields are interlinked? If yes, then what m...
Hi All, I want to reload/ refresh catalog item form on sp when a field value changes from yes to no.TIA!!
Hi, I see some records are created in Record History (sys_history_set) table and some in sys_audit table. How do i create records in sys_history_set table?Can anyone explain how are Record History (sys_history_set) table sys_audit table different? Th...
I have a requirement where i want to show instructions with some link on catalog item based on choice selected in previous variable in catalog item. i have created a variable with type = custom and created UI macro and UI policy show the variable but...
Hi All,I have cloned "Buy Item" Scripted API to allow unauthenticated users to submit a specific catalog. The Request is generated successfully, but the variable values are blank. Do we need to clone any other API for public variables to be copied to...
Check if the user's country is UK if reason = Retirement make option 1 and option 2 mandatory hide option 3. or reason = leave make option 2 and option 3 mandatory hide option 1
I want to make editable TYPE field on the switch activity, once the switch is created the type is read only how to make it editable(i have seen UI policies but can't find how this field set it is always read only).Please help how to achieve
I have requirement to display the multi row variable set on the basis of selection of it in a list collector field. How do I achieve this via Client Scripting
Hi Team, We have a requirement to Integrate LogMeIn with ServiceNow using Rescue by LogMeIn Plugin.ServiceNow Store - Rescue by LogMeInAs checked on App Store System Requirements states we will need ServiceNow Enterprise License. We have ITSM Profes...
Greetings, I am searching for a dictionary or database of all the fields ServiceNow uses on the SPM side. Any help on where I can find this. The level of detail isn't so essential as me just getting a tangible set of fields. Thank you.
We have groups that create change requests in January for their monthly maintenance windows (Jan - Dec). Does anyone know what the best practice would be for opening change request in advance?
