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Catalog Item

Hi Team, We are going to automate some of the administrative tasks such as ID card request,Cab booking requests etc etc,so there are around 16 type of requests and we have excel templates where the user fills all the related details .Now it is being ...

Kaustubh k by Tera Expert
  • 399 Views
  • 3 replies
  • 0 helpfuls

Flow Designer: Exclude 'Opened by' from group apprval

Hi Team,  Is it possible to exclude one specific member from an approver request when using the Ask for Approval action in Flow designer?For example:We have a group called ABC with five members. If the opened by member is also part of this group, the...

ramkumarjai by Tera Contributor
  • 341 Views
  • 4 replies
  • 0 helpfuls

Resolved! using Entra AD spoke to Count total members for a group

Looking for a way to use the item count to decide an action. We have a group that has a max of 250 people allowed, if there is 250 people in that group already, we want to create a task to put user 251 on a wait list to be reviewed manually. I can us...

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unable to push the notifications to Teams MS

i have integrated MS teams with the ServiceNow for the notification , but i am unable to push the notification . below is the error logs, please help on it what is the reason   log: For Asynchronous Providers: 'test' do not have any associated Common...

hemanth40 by Tera Contributor
  • 1923 Views
  • 10 replies
  • 0 helpfuls

Relationship between Assessmetn and custom table

Hi All, I have installed Smart Assessment application where we can trigger the smart assessments from any record. Here we have created a new table called OPS Cases and whenever a case is created on this table, we are triggering smart assessment from ...

Nagashree5 by Tera Contributor
  • 465 Views
  • 1 replies
  • 0 helpfuls

Restricted Caller Access Privilege for Licensing Engine

Hi, I am working on catalog item to manage membership in ServiceNow groups, including groups that have roles requiring a subscription. Information on whether the groups requires a subscription are stored in Subscription Group [group_has_subscription]...

Hide columns from list on reports based on filter applied

We have a report which looks like below:Name | January | February | March | April | May | June | July | August | September | October | November | DecemberTest    |               |                 |             |          |          |          |      ...

Sayali_N by Tera Contributor
  • 510 Views
  • 5 replies
  • 1 helpfuls

Need to develop a flow

Hi Team,I need to develop a flow for below requirement :1.when RITM is created , a catalog task should be created and assigned to 'x' group. Once this task is closed , another task should be opened and it goes for approval.2.if approval is rejected ,...

rambo1 by Tera Guru
  • 836 Views
  • 7 replies
  • 0 helpfuls