ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Customizing the Card View on Visual Task Boards

Hi everyone I am trying to Customize the Card View on Visual Task Boards, but when I select the the table records and to the â˜° menu, the option of VTB view doesn't appear!  Why is this happening and how can I solve this? Thank you!

RenataN by Tera Contributor
  • 160 Views
  • 1 replies
  • 0 helpfuls

Resolved! Remove header menu on Iframe content block

Hello!Does anyone know how you remove the header from an Iframe content block? To give you some background I have created a custom widget and added it to a page with no association to any menu's. I want this page to display on a widget and accessible...

Andrew_TND_0-1753285161086.png Andrew_TND_1-1753285363250.png
Andrew_TND by Mega Sage
  • 233 Views
  • 2 replies
  • 1 helpfuls

Resolved! Attachments blank page

Hello , I have a multi row variable set in which I have single text box, a select box, a date variable and an attachment variable. When the non admin try to download the attachment they see a blank page , but as an admin the attachment is automatical...

test3445 by Tera Contributor
  • 547 Views
  • 4 replies
  • 2 helpfuls

Groups reference

HiWe have had to update some groups in our instance and marked the old ones as deprecated.for egcompany_SD(deprecated) is the old one and company_SD is the new one. The old one is marked active=false. And members to the groups have been added. The ch...

Sooriya3 by Giga Guru
  • 176 Views
  • 1 replies
  • 0 helpfuls

Resolved! Dictionary Override - 'Unique'

Is it possible to apply a dictionary override to a field on task to set the 'Unique' checkbox? Use case, I want problems to have unique short descriptions to improve differentiation between problems.     Thanks

plowe by Mega Contributor
  • 1221 Views
  • 4 replies
  • 1 helpfuls

Resolved! Flow issue

Can anyone help, why is there only 1 catalog task that gets created when approved? It clearly shows 3

joshmorris_0-1753346827956.png
joshmorris by Tera Guru
  • 525 Views
  • 4 replies
  • 0 helpfuls

Resolved! Validating Outage window is within the Change window

Hi, I am new to scripting. I am trying to create a client script where if the user tries to select Begin and End date/time of an Outage outside the Change window will get an on-screen alert. Is there a simple way of achieving this without using Scrip...

Passion_of_SNOW_0-1753314764076.png Passion_of_SNOW_1-1753314829603.png

Resolved! custom script action in flow designer is not working

Hi All, I have created custom action in the flow designer we are passing input(password)  in the custom action but we are not getting the plain text password we are getting the password2 output while running the test connection but we are not getting...

chandan2212_0-1753258507263.png chandan2212_1-1753258558706.png chandan2212_2-1753258576326.png chandan2212_3-1753258594718.png
chandan2212 by Tera Contributor
  • 490 Views
  • 7 replies
  • 3 helpfuls

Need help on UI Page

Hi All,I need some help here.Use Case- Restrict attachment insertion for more than 25 MB on knowledge table but this restriction should not be applied for view HR(custom view). Also the warning which is added on attachment UI Page should not be visib...

AbhitK_0-1753269866888.png AbhitK_2-1753269984479.png
AbhitK by Tera Contributor
  • 313 Views
  • 5 replies
  • 0 helpfuls