Resolved! ACL for change manager to add/remove change records in the release record
Need ACL for change manager to add/remove change records in the release record.
Forum Posts
Resolved! Regarding Multi Row Variable Set
Hi,Can Anyone explain how we can add a serial number for each rows? The serial number should be dynamically change when a row is inserted or deleted on the MRVS. Like in the attachment, the Row number should be auto populated with respect to the rows...
Getting ACL exception in SOW for showing content under Overview Tab (screenshot)
Hi,I am getting an error when logged in and accessing SOW. My user has SOW access but is getting an exception on the Overview tab of SOW homepage saying "can't display this list" and also "you don't have permission to see this data" ... but why is th...
WSD - Browse near a person
In servicenow wsd , while reserving a desk using the "Browse Near a Person" option in ServiceNow, I want the ability to make recurring reservations near a selected colleague so that , l don't have to manualy book the same desk every day.
Resolved! Custom PDF Generation - Landscape
Hello, I've created a script include and snippet from the widget which pulls through the data on a service portal page.This works all well and good but I cant for the life of me get it to generate in Landscape not portrait? Any ideas welcome. //SP S...
Records of table are not opening from global search in Workspace
When ever I try to open any record from Global search in Custom Workspace, it is not opening or redirecting the the record (not in form view). Please help me with your solution.
background script to identify particular assignment group in all workflows and flow designers
Hi I need to identify the workflows and flow designers that are using particular assignment group- through background script. If anybody has the script kindly help here.
Knowledge Feedback
Hello, Does anyone know how the kb feedback (kb_feedback) records are generated? We want to Remove excessive flagging rules on knowledge articles. Currently, all knowledge feedbacks are being auto flagged including for ratings, comments, and 'not hel...
How to Get a List of All Flow Designer and Workflow Editor Where a Specific Assignment Group is Used
Hello, I am currently working on a project for my company that involves needing to find a list of all Flow Designer and Workflow Editor flows where a specific assignment group from the [sys_user_group] table is utilized within an action/activity. Is ...
Resolved! How to create a report on catalog items which are not used from last 19 months
Hi ServiceNow Folks, I have a requirement to create a report on catalog items (sc_cat_item) which are not used from last 19 months. How can I achieve this? ThanksMani Polisetty
Password Reset of AD from Servicenow
Hi Experts,I am trying password reset of Active Directory from ServiceNow, In our organization for logging in into our system we use OKTA and after signing in into the system for signing in into all the servicenow instances we use SSO and OKTA only. ...
Follow-up question - Remove prefix from table name in sys_attachment table
Hi @Ankur Bawiskar.This is just a follow-up question regarding the script below you posted in https://www.servicenow.com/community/itsm-forum/remove-prefix-from-table-name-in-sys-attachment-table/td-p/2628983. You asked me to created a new post since...
Resolved! Alert suppression during change window or change outage window
Dear Members, I came across a query recently and would really need your help to know how alert suppression works for change. Is it like alert turned off for all the affected CI of change during planned change window? What if change has outage records...
what is the best practice in Additional approver configuration in Change Management Module
I am trying to introduce additional approvers without customization in Change Management module.I had 2 options in mind.One is introducing Additional Approvers custom field.Another is reusing Group List which is coming from the task table, however, t...
Resolved! Client Script not working in Service Operations Workspace
want to not show certain states (remove state options) depending on assignment group This isnt working in Service Operations Workspace function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { retur...
