Copy large Attachment files in a custom table
Glide the attachment from sys_attachment table, move the attachment that is more that 100kb to u_attachment_azure table and then the original record from rob table will be deleted
Forum Posts
How to Rollback the changes in Background script
Hello Everyone,If you want to run the script in the background scriptIn the Application Navigator type background script click select and run the script. If you want to rollback those changes in the background scriptIn the Application Navigator type ...
How to trigger notifications in different languages based upon user location.
How to trigger notifications in different languages based upon user location, without installing any plugins since organization does not allow for plugins.
Interceptor cases are not showing in workspace
Hello! I have created few custom case types in Interceptor for when you are going to create a new case in sourcing request, according to the type of case that is necessary to create the case will direct the workspace to a form that is related to a pa...
Standard Change Hidden from Self-Service > Service Catalog
I created a Service Catalog for Standard changes so they would not be searchable in Service Portal. How can I get it so that if a fulfiller tries to search the Service Catalog from Serf-Service > Service Catalog they cannot find Standard changes ther...
Resolved! Restrict user from selecting past date
Hi Community, Could you please help me in achieving this how to restrict users from selecting past date in change ticket. Thanks,Dhanuja
Resolved! Fields not responding after adjusting UI Policies to show and require some mandatory fields.
Any ideas? This is only happening on the SCTASKs of the catalog I just made changes to. I used a UI Policy to hide a bunch of fields from the Service Portal and then I used UI Policies to show the fields and make them mandatory based on answers to qu...
Resolved! Activating Cloned Widget
Our objective is to add a Rejection Comments box to the portal and make mandatory should something be rejected. I followed these instructions but did not see the desired results on the portal I suspect it is using the original, unaltered 'Approva...
Best Practice for Password Resets
Hi all, We just recently started using Service Operations Workspace and Interactions for Agent Chat for when users want to change their passwords and need assistance from an agent. We are trying to reduce the number of calls we get to the Service De...
Resolved! I cannot able to set the duration between two date fields
Hello All, @Ankur Bawiskar @Saurav @shloke04 @Anil Lande I cannot able to set the duration between two date fields. Below is the code which I written. (function executeRule(current, previous /*null when async*/) { // Add your code here var sta...
Resolved! How to check the version of ServiceNow instance?
Hi how to check ServiceNow instance version without checking in hi-portal, as far as I know, we can check the version in hi-portal. Is there any way we can check that at the instance level itself. Any help is apriciated Thanks
Resolved! Requested Item variables in email body for approval
Hey all, I know this has been asked and answered before, but I am not sure if I am implementing it wrong or something else. I am relatively new to ServiceNow scripting, I don't have much JavaScript experience at all. I have been tasked with creating ...
print message in import logs
Hii all my need is to print message in import logs not in system logs i tried many time but no luck there i am writing in on complete transform map script Thanks advance
Survey Trigger Conditions - User field
In the Survey Trigger Conditions form, one of the required fields is the "User field". It is used to determine who to send the survey. Most of the time this would be the caller.In my circumstance, the table for the survey is the Case table [sn_custom...
Health Metrics Dashboard Jobs Scripts
Need help in understanding the CMDB Health Dashboard Scheduled Jobs scripts in helsinki.As per scripts it is calling SNC.MetricProcessorScript.XYZ()I have searched all the Script includes and Global business rule but couldn't find anything in instanc...
