What Are The Type Of Password In Servicenow
What Are The Type Of Password In Servicenow?
Forum Posts
Resolved! Knowledge base notification
I would like to receive notifications as follows: The notifications that must be sent are only:Approval request to Database Knowledge Manager When you approve the Knowledge Contributor who created the article When the Knowledge Contributor who create...
Resolved! Unable to get Sequential catalog task state in workflow
Hi,Could you please help me to get state of the latest created sequential task in workflow.Requirement is when the first task get close incomplete then second task will get created and when I close complete 2nd then 3rd task will get created and if ...
Resolved! How to update fields and hide options in Create New Template when selected from within change module
Hi All, My Requirement is that when user is in Create New Change and clicks on Toggle template bar and selects New Template, i should remove a couple of existing options and also under field "choose field" only selected options should be visible. Thi...
Servicenow to salesforce integration
Hi, I am trying to integrate ServiceNow with salesforce using REST API. I have configured everything connected app, OAuth profile, Entity scope, REST Message but i am unable to get token getting below error.Please look into it and suggest ASAP. Thank...
Resolved! how can i define which form view to use when the ritm or sctask from the workflow ?
how can i define which form view to use when the ritm or sctask from the workflow ? i have define some extra icons on the form view.
Resolved! manager approval with evp condition
Have created a field "evp" as reference type in sys choice and added 2 options yes/no. So, the requirement is, when user's manager has evp field is yes then ask for approval if not check for managers manager has evp field set to yes. i have written t...
Resolved! Show members of Assignments Groups
Hey Developers, I'm doing a Transform Map on "awa_queue".Will have 2 columns, Name & Work Item routing condition.Need help with Transform script to create an entry on "awa_eligibility_pool" table while importing the excel sheet2 fields needs to be up...
Resolved! Cancel old approvals
Hi Experts, I have a old list of approvals which needs to be cancelled. This approvals are not linked to any target record as it was brought while moving from another instance.Can you please provide a script for that please.
i created a widget for scanning of the serial number to checkin , how can i pass the information ?
i created a widget for scanning of the serial number to checkin , how can i pass the information to the virtual agent so that it can open the inc with it ?
Outage management and System Status page on the portal
I'm implementing Outage management for a customer with a quite advanced process in this area, and I'm a bit puzzled about how to implement it in the best way using the existing functionality of the Services -> Service Offerings and the portal System ...
Completed Pending (Follow-on) Tasks are auto-opened and assigned to different team
Hello Everyone, Application (Problem Source): Flow DesignerInstance: UtahProduct: ITSMProblem: Both open (initial) and Pending (follow-on or final) SCTASKs are visible to support teams. When the support team receives and completes the task, the syste...
How to get the value from the field and store in the variable
Hi Community, Im trying to get the value from the field and store it in the variable and reuse that variable in the script. Basically, In sys_email table there is field called body text i want that value to be use in the description of the incident w...
If we have to add approval step according to variables selected, then how many RITMS to be generated
I am given with the requirement to add approval step according to the variables selected. Do I have to create separate RITM for that? Or should I go with the single RITM? May I know how it works?
Resolved! Service Operations Workspace Status
Hello, we are working towards using Advanced Work Assignment and the Service Operations Workspace. I understand that Agent Workspace is being deprecated so that is why we chose SOW over Agent Workspace, but to use AWA, the agent needs to set their st...
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