Hello-I have a label variable with 6 checkbox variables underneath that are visible once a user selects their application they are requesting access to, in this case Trackwise, and I would like to make 1 required. The checkboxes have a list collector...
We have one Catalog Item where Model Names is a list collector variable, which gives the list of model name based on Manufacture, Category, SubCategory and Model type the user selected on the request form. Earlier we have added req qual condition on ...
I noticed a Discuss and Follow button on the Incident and Change Request banner of the form after upgrading to Vancouver. Questions: Is this a new feature of Vancouver? What is the functionality of these buttons? Could someone point me to the docume...
Hi Experts, Can anyone guide me in adding a journal input field 'Work notes' for cmdb_ci table and its child tables. Is there any script to automate and configure the form for all child tables ,to show up the work notes fields . Thanks
HelloI have the Location variable, referring to 'cmn_location', and also have a Related list on 'cmn_location' that is Cost Center and referring to 'u_m2m_cmn_location_cmn_costcntr'.On Selection of Location, that filters the cost center and shows the...
I have deactiavated the OOB flow 'Step based request fulfillment' and now I want to reactivate it. But the activate button is greyed out. Any idea how do I reactivate OOB flows ?
While I am running automated test frame work, iam getting this error. What to do ? How to resolve this?
When the Change Request moves from Authorize to Scheduled state then Approval gets generated, if we reject the approval then the incident work notes must get updated that the 'Change has been rejected for the incident'. Please help me to figure out t...
Hello ServiceNow Family,Good day! How to make attachment mandatory for a specific choice(Choice 2) in a catalog item.But for other choices this should not be a mandatory.Please help... Thanks,Rajesh
I created a group of VIP's we do not want to receive any email notifications. I can create a condition per table in Notification Filter > Unsubscribe but when I try to create one globally I don't have an option to select the group. Is there another w...
Hi, I've been asked to explore the option of adding an external systems (LogicMonitor) dashboard to ServiceNow, I have the URL for the external dashboard and thought it would be as easy as creating a new dashboard, and adding and new iFrame content b...
Hi all,This concerns an issue I found in reporting on on-call schedules. I have created a regular report [A] in the standard report builder application (Reports > Create New), on the v_rotation table. Filtered on a certain group and start time of the...
Hi Alltried below script in ui action to delete sys_attachment records but not working i am getting alert correctly. var sysidvalue =g_form.getUniqueValue();alert("sysidvalueis"+sysidvalue); //getting alert var attachmentGR = new GlideRecord('sys_a...
Only published knowledge article should be visible in slush bucket in knowledge tab in related list in incident form. Currently knowledge articles in every state is visible there.
There is a attached knowledge tab in the related list of incident form. It does not have edit button.when we tried configuring the LIST control the button is greyed out and active true, kindly suggest what could be the possible reason.
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