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Regarding multiple button on alert popup message

Hi All, I have received a requirement to build an alert popup message on incident form when user click on Change button. The popup needs to have confirmation buttons -'Yes' and 'No' .On click of ‘Yes' or 'No' different script include trigger, respect...

Issue with reports.

Hi ServiceNow Experts,I need help, I am facing a issue with reports were we have a field called " Business Unit ", when we pull this field to report it showing empty and when we double click on it is showing data. Thanks in advance  

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Knowledge Management Requirement Gathering Template

Hi All, Can someone help me to understand how to get the requirements from clients for Knowledge Management Application (ITSM). It would be great if you could share a template as well. Thank you in advance. Regards,Khaviya

khaviya b by Tera Expert
  • 1023 Views
  • 4 replies
  • 1 helpfuls

How to get a field on an excel from history

Requirement: I have to get an export from Computer table with all the records created on last 4years with few fields from the tableAs well as the number of time 'Assigned to' field gets changed and the time spend between the first and last assigned t...

Ap_1 by Tera Contributor
  • 249 Views
  • 3 replies
  • 0 helpfuls

Resolved! Display Reference field values based on Choice field

Hi All, I have a field called choose ERP which has dropdowns as SAP and GEOS.There is another field called Entity Name which refers to a custom table. The custom table consists these columns that is Business, SAP and GEOS. The requirement is if the u...

Nagashree5 by Tera Contributor
  • 452 Views
  • 4 replies
  • 2 helpfuls

Database view with a LIST collector variable

Hi Team, I've a query regarding creating the data base view by referencing a list collector variable. I have created a list collector variable (by referencing the incident table) in the change table. It will contain more than one incident in the list...

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Resolved! Mobile app - Carousel/Content section speed

Hello We have a carousel style section on our Now Mobile app (content section) with 3 different streams/items. The screen flicks through the 3 different items very quickly. Is there a way to change the speed and slow down the carousel? ThanksAbbie

Abbie2 by Tera Contributor
  • 602 Views
  • 1 replies
  • 1 helpfuls

Resolved! Creating change tickets from a request

If we want to be able to create change tickets linked to a request does any one know if this should be done a the request, requested item, or task level? What would be most in line with ITIL? (I think the request is too high level so probably the req...

rdriemeyer by Tera Contributor
  • 1218 Views
  • 5 replies
  • 2 helpfuls

how to insert data by widget

hello all my requirement is that i have one custom table , name is u_practical_demo  in this table there are fields name are Shortdescription,Description,FirstName,LastName,Email,Phone ,all fields are string ,  now i want to create record from widget...

dheeru_1994 by Tera Contributor
  • 312 Views
  • 4 replies
  • 0 helpfuls