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Resolved! How to Approval synchronized between Change Request and CTask.

Hello, Our Requirement is In change request approval field must be synchronized to Ctask.Ex: In change request if the approval field changed to approved , then Ctask also approval field will change to approved.Attached screenshot.I have tried one aft...

Base64 to Attachment is not created in correct Format

Hi All, We have this Code Written to Convert the Base64 Encode String to JPEG Image in ServiceNow. It is creating the Image but Gives an error as a corrupt file. I would appreciate your help here. //var fileName = 'my_file.jpeg';//var contentType = '...

Xion by Tera Expert
  • 518 Views
  • 1 replies
  • 0 helpfuls

Update activity logs when state chananges

Hi all,i want to update the activity logs when ever the state changes, Actually the Activity changes in usual flow, i following state show in screen shot.The activity logs are good till the state in closed complete but when i re-opened the engagement...

shaik17_0-1706802023136.png shaik17_1-1706802188380.png

Complaining160

A user is complaining that they are seeing a blank page , when they click create new , from your custom inventory application.you have confirmed that they can see the inventory application, and the create new module on the application navigator.what ...

Ashok  kumar by Tera Contributor
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  • 1 replies
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how to deactivate application's portal in servicenow

Hi , Here we have created 1 application named 'abc'.we have created 1 portal for that abc application like developer.service-now.com/abc.now i want to deactivate this portal to users, so how we can deactivate the portal without deleting . Please sugg...

Customize OOB login widget

Hi All,We are using OOB login widget in login page. We would like update the error message if any locked out user tries to login. Currently it is showing username/password is invalid.Thank you.

Madhavi2 by Tera Contributor
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  • 1 replies
  • 0 helpfuls

Prevent onchange script from running when onsubmit script runs

Hi All, I have written a onchange client script and a onsubmit client script. When onsubmit script is running it is triggering the onchange script. But during onsubmit I dont want to run the onchange script. How can I prevent onchange script from run...

Workflow approvers is Creating when there is no approval

Hello Folks, In workflow ,if the if condition is set as No and its moving to the timer and creating the Sc task, till her its fine My question is when if condition is set as No, then why Not Yet Requestedis creating to in the RITM approvers   Could a...