Hi Experts, Can anyone guide me in adding a journal input field 'Work notes' for cmdb_ci table and its child tables. Is there any script to automate and configure the form for all child tables ,to show up the work notes fields . Thanks
HelloI have the Location variable, referring to 'cmn_location', and also have a Related list on 'cmn_location' that is Cost Center and referring to 'u_m2m_cmn_location_cmn_costcntr'.On Selection of Location, that filters the cost center and shows the...
I have deactiavated the OOB flow 'Step based request fulfillment' and now I want to reactivate it. But the activate button is greyed out. Any idea how do I reactivate OOB flows ?
While I am running automated test frame work, iam getting this error. What to do ? How to resolve this?
When the Change Request moves from Authorize to Scheduled state then Approval gets generated, if we reject the approval then the incident work notes must get updated that the 'Change has been rejected for the incident'. Please help me to figure out t...
Hello ServiceNow Family,Good day! How to make attachment mandatory for a specific choice(Choice 2) in a catalog item.But for other choices this should not be a mandatory.Please help... Thanks,Rajesh
I created a group of VIP's we do not want to receive any email notifications. I can create a condition per table in Notification Filter > Unsubscribe but when I try to create one globally I don't have an option to select the group. Is there another w...
Hi, I've been asked to explore the option of adding an external systems (LogicMonitor) dashboard to ServiceNow, I have the URL for the external dashboard and thought it would be as easy as creating a new dashboard, and adding and new iFrame content b...
Hi all,This concerns an issue I found in reporting on on-call schedules. I have created a regular report [A] in the standard report builder application (Reports > Create New), on the v_rotation table. Filtered on a certain group and start time of the...
Hi Alltried below script in ui action to delete sys_attachment records but not working i am getting alert correctly. var sysidvalue =g_form.getUniqueValue();alert("sysidvalueis"+sysidvalue); //getting alert var attachmentGR = new GlideRecord('sys_a...
Only published knowledge article should be visible in slush bucket in knowledge tab in related list in incident form. Currently knowledge articles in every state is visible there.
There is a attached knowledge tab in the related list of incident form. It does not have edit button.when we tried configuring the LIST control the button is greyed out and active true, kindly suggest what could be the possible reason.
Hi, Please help me out, how to solve this part of cmdb certification as i need to create reclassification tasks first for upgrade, downgrade & switch. Please find the attach and guide me. Thanks in advance!!!
Hi Team, Can someone please help on the below query. Need to add a tool tip “Extend Snapshot of VM Server requests that have not yet been removed. Snapshots are extended to the maximum allowed retention (72 hours).” I have written a script include to...
I want to implement an integration between two serviceNow instances for Incident Management & Service Request Management. But the requirement is to use a middleware called ESB load balancer will be the interim instance in between the two ServiceNow i...
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