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AI Search Migration for Next Experience search application

Hello, I am trying to set AI search for Next Experience Search, but while migrating Zing to AI search in Next Experience, I am facing with the error ->  Error in insert. Expected to find a lookup for sn_aisearch_global_job_staging_71c808541b26f550d61...

Aparna1 by Tera Contributor
  • 587 Views
  • 1 replies
  • 0 helpfuls

Resolved! Field Watcher is missing in Next Experience UI

Hello Experts, Good Day!! As I know that Field Watcher option is not available in Next Experience UI versions, Can any one let us know if there is any alternate feature developed in Next Experience UI by ServiceNow?  Regards,SN Ranjan.

Sivaranjan1 by Tera Contributor
  • 5827 Views
  • 6 replies
  • 8 helpfuls

Automate killing of long running scheduled job

Hi all, We have a requirement from customer that if scheduled Job is running for more than an hour , it should be stopped automatically.Is there any way to automate this procedure ? if so, where can we add the required steps ? Thanks,PG.

Pratima G by Tera Contributor
  • 1153 Views
  • 5 replies
  • 0 helpfuls

Resolved! Under request details why form is not editable ?

Hi Team,  Why "RITM form" under Request details are greyed out ( the details which were filled by the end user) I knew we can make them editable, but why ServiceNow made Greyed out by default, Is this a security reason or any other reasons.  This is ...

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B Ashok by Tera Guru
  • 418 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to hide Edit row and Remove row on MRVS

Hello I've managed to hide the Add and Remove buttons in the MRVS (Multi-Row Variable Set). Now, I need to hide the Edit and Remove row icons as well. There's a variable called 'Contract Number,' and when it changes, certain data is automatically pop...

KartikMagadum_0-1700561128617.png

Resolved! List view will disappear?

Greetings Community,  I've heard that ServiceNow plans to phase out the standard list view (e.g., All -> Incident/Problem - All) and encourages us to transition to the "Service Operations Workspace." Can anyone confirm if this is accurate? Frankly, I...

suprinder90 by Tera Contributor
  • 887 Views
  • 2 replies
  • 2 helpfuls

Resolved! instance scan checks

HiI want to know what is the purpose of "Run condition" field in the checks. give some examples using that field. Is this field helpful to avoid script or for low code? 

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shivaadapa by Tera Expert
  • 1352 Views
  • 13 replies
  • 10 helpfuls

Attachment should mandatory on service portal

Hi All,I have create one service catalog in which there is one variable called Bank Statement, with type of yes and no.when user select yes in Bank Statement at that time Attachment will be mandatory. Please let me know how to resolved above requirem...

keval3 by Tera Contributor
  • 329 Views
  • 4 replies
  • 0 helpfuls

Restrict global search for a table

I need to restrict global search for custom table that is externed task, there is a Read ACL that is giving access to admins, but i want to restrict the global search admins.i have added this table in glide.ui.no_text_search property list still not w...

sasi by Tera Contributor
  • 324 Views
  • 1 replies
  • 0 helpfuls

How to add mutiple users in one time in the list collector variable

Hi, I have a list collector with "User" table as list. Suppose I have 4 users as "Abel Tuter", "Abel com", "Abel qwert", "Abel itsm" as users. if I search for "abel" then it will list out the 4 users. How to add all 4 users at a time with out searchi...

snow57 by Tera Contributor
  • 181 Views
  • 1 replies
  • 0 helpfuls

Resolved! Change background color of row in List view based on values

Is there a way to change the background color of a row in the list view based on the values (so like a conditional formatting)?Use Case Example:  if a incident list view, change the priority 1 rows to have a background of red.   or if a task with a o...

VL10 by Tera Expert
  • 1737 Views
  • 2 replies
  • 0 helpfuls