Hi Team, In ATF test step from the "Record Query" I can see the 12 records and I want to update the 12 records for that I have taken the Record update.it is updating the only one record instead of the 12 records. How we can update all records from th...
When the scheduled job fails to execute, we need to trigger a notification stating scheduled job failed. I understand we can check the status of scheduled job in sys_trigger table where we can see state and next action but still not sure how to check...
hey everyone,Just wondering if I can change the names of these "Stages" (below) without affecting current workflows and how can i edit the stages?.
How do I insert Canned responses in the Comments and Work Notes field in the Service Operation Workspace?
Hi, "itil" license role is added to some assignment groups. Earlier there is a "custom role(ITBM roles)" added in "itil" role.Now I have removed that custom roles from "itil" license. So shouldn't the role be removed from the Groups and Users as well...
I have created a Catalog item but it is not showing on the portal page and has given no user criteria. Can anyone help me on this.
Hey Folks, I've got kind of a weird question, but most of you will probably find it interesting. This is about Active / Inactive & Locked out users.So as you're probably aware, there is a Business Rule that prevents standard users from seeing deact...
Looking for ideas on report certification so we can verify reports are being created consistently across our user base. I know that the PA dashboard table has a certification component but these would be non- data analytic reports being shared out in...
Hi,How can we validate whether the attachment is PDF attachment or Image attachment or excel file or any screenshot. I want the user will have option select only Excel file not the image for some requests/incidents i want the user will upload only PD...
Hello All,I have requested translation to one of the catalog item in spanish using localization by ServiceNow.How can I test this as for me catalog content still shows in English do I need to change the language in user table or how should I test as ...
If the caller of incident is a VIP user then Urgency should be set to High automatically and there should be an alert to the user creating an incident. I wrote the below script for this but its not working . Please suggest function onChange(control,...
Hi I would like to format the date values from i.e. Monday/2014 to "Mon-01-2014". In this possible in ServiceNow reporting. Would appreciate the help.
Hi Community, I'm attempting to update a bulk of records in the incident table. For more specific I want need to update 'Service' in the incident form. In the incident table, there's a field named "service," which is a reference field referencing th...
I have a table name "A" on which I have an UI action "X". I want to show this UI action only in one particular module, i.e., when User clicks on that module in the navigator, the URL should be "https://xxxxxxx.service-now.com/x_scoped_app_list.do?sys...
Hi,In portal i want to remove some of the fields from the list which is mentioned in the below Screen. Please help me out how can remove those things from the above SS. Thanks
