Hi All,I am using a servicenow Utah version.I want to build a chatbot that will pop up for engineers while he/she opens the incident in form view and start working on the ticket.Need suggestions on how to do the same?
HI,I have 1 requirement in Certificate and inventory Module.When i initiate the Cancel Renewal UI action. I need to bring the info message that, instead of cancelling the renewal do you need to revoke the certificate. If yes, then it should redirect ...
I have created a new change model and I am trying restrict it by using user critiera. I aded that user critieria in Not available tab but it is not working.
Hi All, I have a IP address validation request, where only 30 ',' comma separated IP address should be allowed.I have written a client script for IP validation, can this ',' validation/ allowing only 30 Ip address can be done through client script? i...
Some of the SLA/OLA's are still in paused state even stop conditions are met. SLA/OLA's are active in the system.
Hi All,I am having a requirement, in a catalog item, there are variables such as what type of mouse needed, what type of keyboard needed, etcWhen they select type of mouse, it should then check in the alm_consumable table which contains the name , qu...
Hi Everyone, As an implementer, we implemented a change for Normal or Emergency. And we've got a requirement to select a check box (check or uncheck) based on day-time activity. If it is 1 to 6 AM, the check box should be unchecked, and the reset of ...
Hi, Is it possible to hide the "Manage Attachments" link and the attachments based on users/ groups on the incident form. Regards, Hemanth
Hello Team, On catalog form there is one list collector variable reference to sys_user table, when i select 2 or 3 users , need to create one request for every user.
When you submitted new booking application then system should send a email notification to caller
I have created system property to include about 5 countries sys_ids(India, Africa, Japan, China, Sri Lanka), would like to call this system property sys_id's in the client script, 'Country' variable is a reference field to country table. If one of th...
Hello, I am calling script include from Reference qualifier, My requirement is if logged in user is manager, then only his name has to be showed in the Requested for variable,if logged in user is Not manager, then his name and his reportees should be...
My requirement is to bulk import records into a custom table. The table does not have all the fields created which the client requires so we created a record producer pointing to the custom table, and we did not map the fields of record producer to a...
Hi All, We have a group that requires watch list users to be able to add comments on requested items. Since the users on the watch list is copied on email notifications, is there a way to allow them to reply to those email notifications and update t...
Hi Community, I have few variables on the sc task table where i have one variable which is of type attachment. I want to copy that attachment into the another variable's values records. For eg. oat certificate is of type of attachment, whatever attac...
