Parent Change state changes to New then set change task state field non readonly.
Hi Team, Could u please tell me how can I set the state field of change task table non read-only if the parent change state revert back to New. ThanksBishal
Forum Posts
Resolved! Remove "yearly" word in Price field in Service portal.
Hi ,I need to remove only "yearly" word from Price field in Service portal without disturbing the price value for one of my catalog item.Please find the below screenshot for your reference.Can anyone please help me.
When changing a field in Parent, same field in Child is not syncronized in the related list column
Hello!As the title says, when I update a field within a parent table, the same reference field gets updated the child table when I open up the child record. However, if I don't open the child record and only see it from the related list view with the...
Skip level 1 approval for a user if similar members in both the levels of approval groups
Hello All , I have a requirement where for a change requests there are 3 levels of approvals first from the assignment group , second from the CI assignment group and third from the management group , if there are members who are same in assignment ...
Remove duplicats
Hello Team, The problem is when I download, it is downloaded with duplicate values.Someone, please suggest if we have any settings or condition to avoid duplicates in downloaded data. Your efforts will be appreciated. Thank you for your time.
Parent category and child category in service portal
' sc_category 'page in service portal, when I am clicking parent category, I have to display corresponding child categories. For example, I have parent category named 'Request Something'. It has 2 subcategories and total 12 catalog item.When I click ...
Content Block - Dynamic Filter is not working
I have created one Dynamic Content Block Filter. The filter is not working on dashboard. It is not filtering out the data of the reports. <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null...
Resolved! How to Resolve this issue 'Access to this content denied based on report_view ACLs.?
Hello Experts, After Upgrade we are facing this issue on one of our dashboard reports 'Access to this content denied based on report_view ACLs.' I being an admin not having this type of issue. Could anyone guide what should I do make that report read...
Hide fields in catalog item
Hi experts, Please help me on this requirement. Add UI Policy to Catalog Item ‘Network Share Access Request’ to hide group fields for known drives (If the selected fileshare is anything except “other” (they can see this by the reference field).This ...
Notification
Does a user/customer get an email notification when the assignee changes state of an incident to "on hold Awaiting User"?
UI Action to trigger Appointment
HiNot overly technical so if possible please use laymen terms! I am wanting to add a UI action button, next to update, close case etc. called 'Calender Invite' on our case table. I have the Appointment > tasks related table on the cases and the funct...
Service Operation Workspace - Configure details Tabs
Hi all , We are in the process of setting up our ServiceNow Statement of Work (SOW). We have noticed that we have several fields to display on the Incident and Request table records.The idea is to create a second tab called "Details" (to prevent use...
Resolved! how to submit a catalog item(newly created) when ever any group is created, name changed automatical
hi can anyone please help me with scenario for when ever a new group is created, name changed, de activated, re activated and group deletes i want to submit a catalog item automatically( created new catalog item) and added variables to catalog item w...
From List Collector variable having list of users and need to send approvals to users managers
Hi All,I am have requirement in a catalog items there is list collector variable if we select list of users then send approvals to users managers using flow designer.
Resolved! How to set the number of rows in a multi row variable set to the item's variables
I would like to set the number of rows in a multi-row variable set to a variable in a catalog item, how should I implement this?The requirement is that the value of the corresponding variable ("count result" in the image) is updated when it is added ...
