IP address validation
Hi Team,I have to validate IP address.IP address should be range from 0 to 255 and should be Like 165.237.245.224. How can I achieve above asking?Thanks
Forum Posts
Need to send an attachment as Multipart form Using Rest API
Hi All, I need to send an attachment like a Multipart form from ServiceNow to Third party application. I created a Rest API is as follows. If I go and create it using a flow designer can any one help me to create the connection details like which one...
Validation Regex for Numbers and as well allows decimal values ?
Hi All,Actually we have Validation regex for Numbers (integers), it allows only integers, but my requirment was, along with numbers , if user wants to allows him to add decimal value it , so The Regex allows him that able to integers or able to decim...
Change Approval Policy Flow Action - No Decisions are applied
Hello Experts, I am using a "Apply Change Approval Policy" flow action and I see that the status is always skipped, even through when one decision conditions are met, its not applied
ServiceNow and Power BI Integration
Hi,One of the requirement we have is to present ServiceNow data into Power BI. The option we explored is Table API which works fine with Power BI. But the issue is that we would like to have incremental data from ServiceNow and not whole data set on ...
Copy an attachment from RITM to Sc Task and Vice Versa
I have a requirement which should automatically attach an attachment to all sc tasks of an ritm and vice versa
Resolved! Recording incoming reply emails to closed cases
Hello SN Comm,Looking for some scripting help.. I have an inbound email action that I am looking to control a little more.as of right now, my current inbound email action is called HR Case Update. It helps control incoming emails to NOT change the st...
How to display subcategories when category is selected/clicked in serviceportal
Hi team, I want to display subcategories instead of catalog items when a category has child categories in Service Portal. For example, In the below attached screenshot, when I click on Hardware category, it displayed related items in the content fram...
Resolved! Remove User Criteria from Canread on Knowledge block
hello All,we need to Remove an XYZ criteria from knowledge block in Bulk , if we have 4 to 5 criteria's to single block we need to Just remove XYZ alone and we need to keep other Criterias as it is I have used this logic but it is removing all crite...
Import email attachment data directly from mail attachment to servicenow table
Hi Experts Good Day!When ever the user sends mail attachment(xlsx) for data load. Actual process is ( "Data Load -> staging table -->Import data --> Transfer map.") This is manual process.But as per my requirement when I got mail with attachment. Tha...
Resolved! Configure a flag on problem records to inform problem manager when all PTASKs are closed.
How to configure a flag on problem list view to inform problem manager when all PTASKs are closed.Could anyone suggest on how to proceed with this? From what I understand, it should be like how when a incident is raised against a VIP user, in the lis...
Modify OOB Script / Functionality?
Let's say, we have an requirement that can be achieved by adding a few lines of code/modifying a condition in OOB Business Rule. My question is which approach to follow and what is the difference? 1) Modify OOB business rule directly and add the requ...
How to get Notification name from sys_email table
Can anyone please suggest how to fetch notification name from sys_email table for a before insert business rule.
Appointment Booking System
Does ServiceNow has a general appointment booking system that we can use for hardware deployment project rollout purposes? We are talking about 90k hardware deployment in stages across the globe and supported by different groups. So assuming 90k appo...
How to branding email notifications with customized header and footer ?
Hi All,Actually we have few custom notifications that need to send customers, so now we have to branding those email notifications with header and footer? like on header Company logo on top left with Header colour = #c8102E <body content> on footerwe...