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Modify default query for Sn record picker

Hello Experts, I want to modify the default query for the below script , i want to add the below mentioned conditionsCondition : if a user is active and name starts with <sn-record-picker id="delegate" field="c.delegate" table="'sys_user'" default-qu...

aksh3 by Giga Guru
  • 771 Views
  • 2 replies
  • 0 helpfuls

Question regarding flagged kb articles

 I flagged one KB article with a note saying that the "KB needed to be updated to include an approval" . An email notification came out for that KB within 2 minutes, but the message that it had did not include my flagged comment. could someone sugges...

Screenshot 2023-11-08 174338.png

Resolved! Integration REST API

i can update and insert a inc or request whit a only endpoint?, whit metod POST regards!!

Erick15 by Tera Contributor
  • 721 Views
  • 3 replies
  • 2 helpfuls

Calculated field values to store in table

Hi AllI am working on one requirement in which I have to set status to review required whenever any new record is added into related list.I am trying to implement this using scripted field, count I will populate in scripted field, but I don't know ho...

Close out old Requests using a script

All, I opened a HI ServiceNow ticket to close out some older requests that do not have any RITM or SCTASKs. This happened as we were setting up ServiceNow and did not have proper workflows configured.  Since, they are over 5 years old, the engineer s...

Resolved! How to put the filter in list view in service portal.

There is one list view in servce portal displaying list of Devtools, my client wants to display only Active records in service portal. Can any one help me how to put the filter condition in portal side. Please find the below screen shot.  

Sravani47_0-1699441476480.png
Sravani47 by Tera Contributor
  • 2418 Views
  • 10 replies
  • 0 helpfuls

Resolved! How to disable a button on the form?

Hi ServiceNow Community Developers, Do you know if there is a way to make a form button read only (unclickable / greyed out) but still keep it on the form when the conditions for it to be clickable are not me. Basically I have a requirement to not hi...