Does ServiceNow has a general appointment booking system that we can use for hardware deployment project rollout purposes? We are talking about 90k hardware deployment in stages across the globe and supported by different groups. So assuming 90k appo...
Hi All,Actually we have few custom notifications that need to send customers, so now we have to branding those email notifications with header and footer? like on header Company logo on top left with Header colour = #c8102E <body content> on footerwe...
I have created a new change model with all state transitions and conditions successfully. However, I don't see flows created for this new model. Do I need to create flows for new model explicitly. I was thinking it would be created automatically with...
hello, When I use global search, I get very minimal data on requested items. When the incidents come through it looks great. How can I get my requested items to return data like short description and description? Please see image below.
Hi Guys! I am trying to hide the empty variables on my form but it seems like it is working for the variables that are not under/in my Catalog UI Policies. Every variabel that i have under the Catalog UI Policies is not affected. It i can see that th...
Hello All, I've a request to remove a user from the groups with ITIL role if he doesn't login for 60 days by only using Flow Designer. Please help me with the design flow. Thanks in Advance.
I have a html file. I want to create a KB article from this html file content. How to do that ?
I have one group approval on RITM after request submit in that group there are two persons for approval 'A' and 'B' .My requirement is when the request is submitted by 'A' want to skip approval.
Hello, I am trying to integrate ServiceNow with Cisco Call Manager. Looks like CISCO Call Manager supports AXL API: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/devguide/9_1_1/xmldev-911/axl.html Now I am trying to build the integration....
Hi,Can some one will help me out how to create a ticket in "Hi" Portal. Please help me out with the step by step process to create a ticket in Hi Servicenow portal. Thanks,
Hi,Can i convert my instance to old look and feel if yes please help me how to configure it.Below mentioned instance is Vancouver instance looks like older version :Image1: Image2 : Now my query is i want to convert the instance to Image 1 which...
Hi All, How to send email notification for every 24hrs, until 5days from the creation date. The first notification should be fired, after 24hrs the record got created. From then, the email should be sent for every 24hrs up to 5days. Thanks
Hi ServiceNow Community Developers, Do you know if there is a way to use an advanced reference qualifier in a reference field on a UI page? I know you can specify a query that you would like to apply to the lookup table however in my use case the que...
Hi, trying to take over using the CAB workbench from a departing team member and they left before telling me how to extend the meeting window. The schedule meetings are set to end on 11/16 and when I click on "Refresh Meetings", the meeting window do...
I have done testing done testing for catalog item in Service catalog, But i am wondering that what steps should i take to complete ATF(Automated Test FrameWork) for Record Producers ? Help me with this?