How to attach a ppt file to a catalog item
Hi, I want to attach a ppt file to the catalog item so that users can be able to download the file directly from the portal. Any suggestions on how to achieve this.
Forum Posts
Resolved! Color scheme / Theme to distinguish between different instances of ServiceNow
In former versions of ServiceNow I was able to adjust the color scheme / theme of different ServiceNow instances. My QA one was red, the prod one blue, the DEV instance green. So I could figure out right away in which instance I was located. This has...
Legacy system data to slush bucket of catalog item
Hi All, I have a slush bucket in service catalog, i need to load another system data into that sluck bucket,is it possible to do? please provide your inputs step by step please,Thank you in advance. Regards,Srvs.
Assessment question in table column view?
In assessment questions for survey , all questions are displaying one next to one , butIs this possible to show 3 question in one table ? like belowUserEmp IDFeedback
Regarding Change Approval
Hi Team, I got a requirement for change module if "a,b,c" are level 1 approvals and "a" approved it. And same "a,b,c" are approvers at 2nd level of approvals. Now, "a" should not approve and we should restrict him to approve. And others in group shou...
Insert RITM based on date.
Hi All, I have a date field in Sc task, Once that data variable selected, I need to Tigered the New Ritm through the script. But here the condition based on that Date selected, After 10 days only it needs to Insert the New RITM through script.For ex...
Resolved! "[PA AppSec] Daily Data Collection completed with warning" daily email to ServiceNow admin account since upgrade to Quebec
Every day since we upgraded our prod instance to Quebec, our ServiceNow admin account gets this email. It's only a warning, but I don't know if I'm being warned I'm logging too much and that this could impact performance. Or does this just mean I sho...
Start SLA on custom date
Hi everyone,I am trying to create an SLA Definition for Catalog task.I want the SLA to start on the date selected by the user i.e (New Hire Start Date) which is a variable in request item. I have tried using retroactive start and putting 'actual star...
Catalog item Requested for field
Hi, I'm using the below catalog client script to auto populate the field values of email, phone, cost center, and invoice address. However, if I change the Requested for to another person, the field values are not changed and reflect the previous us...
How to Populare other fields based on value of Lookup select box field on catalog item form
Hello,I have requirement where I have to populate one reference field - 'Owner' based on the Lookup select box field,Actually, the lookup select box field referencing to one table where we have fields name, owned by, whenever user chooses the name I ...
Bulk upload
@Ankur Bawiskar @Community Alums or guys someone please help I have a query on Bulk upload As a user If i want to upload excel sheet in servicenow it should set the value in the target table , the same way If i want to bulk upload with muliple exce...
Links to pages within portal always directs employees to portal homepage
Hello, We are having an issue that when we send a direct link to a specific page on the Service Portal (e.g the new hire form), it always redirects the employee to the Service Portal homepage, instead of the page in the link. This is happening even w...
Restriction for one assignment group for Request , RITM , TASK and Incident
I have a requirement to restrict Request , RITM , Task ,incidents assigned to group "Security" members. Security group members should access only those Record other than Security group remaining Record should be VisibleI tried Query business Rule ...
Resolved! How to update the records in ATF
Hi Team, In ATF test step from the "Record Query" I can see the 12 records and I want to update the 12 records for that I have taken the Record update.it is updating the only one record instead of the 12 records. How we can update all records from th...
Notify users when scheduled job fails to execute
When the scheduled job fails to execute, we need to trigger a notification stating scheduled job failed. I understand we can check the status of scheduled job in sys_trigger table where we can see state and next action but still not sure how to check...
