ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Catalog Variables not visible on Task

Hi ,I have created few variables on catalog initially and created a custom flow using flow designer  with that variables -. Create catalog task action in the flow designer works fine and displays all the variables created initially.Now again i have i...

Community Alums by Community Alums  
  • 4723 Views
  • 17 replies
  • 4 helpfuls

Resolved! UI Action not working as expected in Agent workspace

I have an UI action "Create Incident" in RITM table. A pop up opens which prompts the user to enter comment. It creates an Incident once the user enter the comments and click OK. The Incident gets associated with the RITM. This is working as expected...

ramwons by Kilo Expert
  • 4294 Views
  • 12 replies
  • 4 helpfuls

Text Search Groups

I have Updated the search group name in Text Search Groups table , but its not reflecting in platform when table items are searched . tried to re-name it twice, but still not reflecting. please help

Resolved! What is true about a page in portal?

What is true about a page? a. Displays content via wigets b. Can be used in any service portal c. it is styled by theme d. can only be used in one service portal please tell me the answer if you know. Thanks in advance.

Feroz1 by Tera Contributor
  • 3276 Views
  • 10 replies
  • 3 helpfuls

Resolved! How to create flag

Hello Experts,  I wat a flag to be displayed against 'Standard' change. I mean the change of type 'Standard' should have a flag displayed to identify.Can anyone help how to proceed on this?  Thanks

How to delete from table list view once i select multiple records.

Hi, How provide interaction delete access to admin. Once i select multiple interaction records in table list view in interaction.list table. I cant able to delete because delete button is readonly. How to delete from table list view once i select mul...

mania_0-1699256418148.png
mania by Tera Contributor
  • 469 Views
  • 6 replies
  • 1 helpfuls

Subscription Overview - Subscribed Users

How can you see the 'subscibed users' for product subscriptions, we are apparntly over our HR subscription (HR Enterprise Onboading - HR User v2) however there is no easy way to see which users or groups are subscribed.The 'Subscribed Users' related ...

GregL_0-1699249915297.png GregL_1-1699250094578.png

CMDB tables with large data not loading

Hi, we have around 100 million records in our CMDB tables and it's taking a lot of time while trying to access any of these tables. We already have indexing setup, however it's not of a much help. Wondering how of the customer who have the large data...