Hello, everyone,I'm doing the ITSM simulator. Can someone help me with this task? Can you give me the list of actions to complete the task? Thank you! As a change requester, I want certain fields and related lists copied to the new change request w...
Hi Community, I have this email script which is pulling affected products in the notification. var gr = new GlideRecord("m2m_kb_ci");gr.addQuery("kb_knowledge", current.sys_id);gr.query();while (gr.next()) {template.print(gr.getDisplayValue('cmdb_ci'...
How to create check-boxes dynamically in the catalog item from catalog client script.
Hi Community,I want to pull related list's related list in the notification. Notification is on kb_knowledge table.I have kb_knowledge_base table record, under that u_kb_template_business_impact_assessment_template table records are there.Under u_kb_...
Hello Expert, I have HTML field type, want to auto-populate the three paragraph in the HTML field type. When i tried to use default value to show the three paragraph ,it's shown all in one paragraph .How i can achieve this requirement ?
Hi, I have a requirement in flashes form i have created 2 fields namely tablename (data type table name) and condition field (data type condition) condition field is dependent on tablename field. so if tablename is sys_user table all the user colum...
I have a ServiceNow business rule that is supposed to set the "warranty_expiration" field of a CMDB CI item based on the end date of a related contract. The script runs without errors, and I can see the log entries indicating that it should be updati...
Hi all, we have a requirement to remove a specific type from Type field from standard change proposal. Please let me know is there any way to hide the specific type.
Hi TeamNeed urgent help. I'm struggling to make a weekly/monthly problem report bcos we don't have CMDB incorporated in our ServiceNow tool. I need a consolidated problems report to include: Duration of the Problem ticketLast update to the problem ti...
Hello, I am working on existing workflow where I found that most of the activities are running twice in sub prod instance. Everything is fine in prod instance. I also imported xml from prod to avoid any issues; but it didn't help.Kindly help. Thanks,...
Hello ServiceNow community,I'm working on a project to build an onboarding order guide for our Employee Center. I have a requirement to organize the catalog items triggered in the order guide into distinct sections such as:Access (with 3 catalog item...
Hi, We have data source been created and type is Excel and method is AttachmentAlso there are few transform scripts been In placed. I want to use the existing data sources which is already been created to transfer the data in Target table. I'm getti...
We're currently exploring introducing Catalog Builder to our organization starting with our desktop team, and one of their use cases is whenever they have a new catalog item people can order, they would use a handful of templates to generate them. Th...
Hi,How to autopopulate assigned to field as group manager in Incident table On change of assignment group. I have tried it by using on change client script but its not saving the record because that manager is not group member of selected group. Can ...
The requirement is that, if the user selects a category "asset id change" in the change request form, then only asset of "cmdb_ci_firewall_device_palo_alto" class should be filtered or displayed in the configuration item field where it is a referenc...
