How to allow numbers and decimals in string
Hi All,How can we create regex to allow numbers and decimals in string variable.For ex: 1234, 12334.89 Thanks!
Forum Posts
How to do dot-walking in JSON when attribute are not static?
Hi Team, How can we read an attribute when dot-walking attribute are not static. example :- I want to read an attribute - 'cancel' (static), but for reading this I need to dot-walk from result. Issue is, attribute - '11633', 'Underground Terminal', ...
Show "System" instead "User Name" when field changes in Work notes
Hi All,I have a query:When a task record is created by the logged-in user, they can see in the work notes, "Task123 (Number) has been opened." Subsequently, an Advance Work Assignment (AWA) occurs to assign the ticket to the respective group and pers...
Resolved! Adding a report to favourites list in Next Experience interface
I used to be able to add a report to the favourites list by navigating to "Reports", then clicking and dragging the report to my favourites (the same instructions are documented here: how to add report into favorites I've tried pinning my favourites ...
Difference between script include and BR
Difference between script include and BR
Show 100 records in a dashboard report
Hi All,I want to show 100 records in a dashboard report, how can I configure this? Thanks in advance
Resolved! How to include record producer variables into Incident Description field
Hi All,I m using record producer to create an Incident record.There are 4 variables in my record producer where I need to include all these variable questions with answers into the Incident record Description field.Could you please guide me how can t...
Resolved! Adding catalog item variables into report?
Hi, I need to add the below variable into the below table for a particular catalog item but it isn't available to dot walk to. Is there another way I can achieve this? Do I need to create a DB view and if so, what tables? sc_req_item: Need this v...
Resolved! Need more details of this property - glide.xml.entity.whitelist
Need more details of this property - glide.xml.entity.whitelist How it works, and what should be the values.
Resolved! How to build a preview URL for a catalog item in Catalog Builder
We would like to build a flow action by ourselves to preview a catalog item within Catalog Builder just like how it was mentioned in the demonstration video on the documentation: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/produc...
Resolved! Report the average time of when records are created
Hey everyone, not sure if the forum is correct but I need help with reporting.Our company is still new to ServiceNow.In reports, I would love to create a report that shows us the average time the incidents/requests are created by the user.If the peak...
wiki type article
I am trying to create a Wiki-type knowledge article. this is the very first time, I am created can someone help me how to create these Wiki-type articles? or any pointers where I can find this information.
Copy Change Request attributes
Hello, everyone,I'm doing the ITSM simulator. Can someone help me with this task? Can you give me the list of actions to complete the task? Thank you! As a change requester, I want certain fields and related lists copied to the new change request w...
Resolved! Comma Separated Values in Email Script
Hi Community, I have this email script which is pulling affected products in the notification. var gr = new GlideRecord("m2m_kb_ci");gr.addQuery("kb_knowledge", current.sys_id);gr.query();while (gr.next()) {template.print(gr.getDisplayValue('cmdb_ci'...
Customizing order guide widget for structured onboarding
Hello ServiceNow community,I'm working on a project to build an onboarding order guide for our Employee Center. I have a requirement to organize the catalog items triggered in the order guide into distinct sections such as:Access (with 3 catalog item...