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Resolved! Remove add button from related list based on conditions

Hi Community, I want to remove add button from one of the related list under that when change is requested for approval i.e. when state changes to assess, add button in this related list shouldn't be visible at all or when change is submitted for app...

Resolved! Help With 'Time Until Assigned' Metric

My company would like to start reporting on the time it takes (duration) when a ticket is assigned to a group and when it's actually assigned to an individual. I found a post from someone with similar requirements and have modified their metric to cl...

Kevin Ng by Tera Expert
  • 8669 Views
  • 14 replies
  • 6 helpfuls

How do you add a target line to open incident dashboard?

Hi all! I'm currently working through the Performance Analytics Micro Cert Simulator. One of the items is to enable the target line on the open incidents dashboard once you create it. However, I can't seem to find "display settings" on the dashboard....

LaurenGruich by Tera Contributor
  • 3033 Views
  • 4 replies
  • 6 helpfuls

Schedule reports to csv format

Hi Communities, I want the schedule report in CSV format instead of PDF for some data analyst purpose and i dont see it available to .CSV format option.  can anyone advise me ? Thank you in advance

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Meeting Room reservation system

Hi Communities,I would like to build a meeting room reservation system. I Understand that Workplace Service Deliver already have the pre built room reservation system. However, currently i dont have such module purchased in our envinronment. If i wou...

YeeManChun_0-1702801786899.png YeeManChun_1-1702801828760.png

How can I add a search bar within my SP widget?

I have a service portal widget that is a sidebar for my custom Service Portal and I want to add a typeahead search into it. Currently, I have code like this:HTML:  <div> <div> <sp-widget widget="data.example"></sp-widget> </div> </div>   SERVER: ...

Bushra Syed by Tera Contributor
  • 1731 Views
  • 3 replies
  • 2 helpfuls