Illegal access to method getMessage() in class org.mozilla.javascript.RhinoException
I get this error message when I try to edit a catalog item in Catalog Builder.Is it due to a flaw in the Cliant script? Where should I check?
Forum Posts
Resolved! How to build the connection between oauth authentication and scripted Rest API
When we are working on inbound integration we build the scripted Rest API.Is there any ServiceNow existing relation between oauth authentication between scripted Rest API?I did not see any direct relation to point the oauth authentication from script...
why i am getting sys_id instead of Display value in script include from client script?
Hi All Actually i am writing client script and one choice field and one reference field as parameters into the script include but it gets sys_id instead of Display name Client scriptfunction onChange(control, oldValue, newValue, isLoading) { if (i...
Search RITM by using Variable value in global search
Hi,I have a variable called Case ID for one of the catalog item and if I search Case ID then I should get corresponding RITM from global search. Any help on this would be greatly appreciated.Thanks in Advance!
In Portal any possibility move the search icon should be in the left side instead right side
Hi,In Portal any possibility move the search icon should be in the left side instead right side. If it possible please help me out how can we move the place to left side. Thanks,
Resolved! How to search values from cmdb_ci table
Hi, I want to search records from table cmdb_ci and cmdb_ci_computer by name for example.Unfortunately it's not working after all of my ideas. Maybe someone know about how to achieve this view form table perspective: I'm working right now on pers...
Resolved! how to add variable from business rule to email script
i got a list of managers in a variable in the business rule, and now i want to send a notification to the list of managers who stored in a variable with the email script how do it?in the email script (function runMailScript(/* GlideRecord */ current,...
Resolved! State from New to In Progress automatically changes when the incident is assigned to someone, can it
Hi,State from New to In Progress automatically changes when the incident is assigned to someone, can it stay on New? The fulfiller must acknowledge the incident by updating the State.Is this possible @Maik Skoddow @Mark Roethof @Gaurav Shirsat @gha...
Create a business rule to establish a relationship between Application Service and Business Service
Dear Experts, I am trying to establish a relationship between app service and bus service based on the data present in a field (App Service) of the application service. I have created the script and created the type which will be needed for establi...
Service Now Dashboard Monitoring Report
Hello Team,I'm just wondering if you could help me with my issue, i'm having a trouble with getting the right number for the reports that i will be using for forecasting. We've recently migrated from Cherwell Ticketing tool to Service Now (Vancouver)...
Logicmonitor integration Clear Alerts changing Incident state form resolved to new
Hello Experts, In our instance, we have enabled Spoke Logicmonitoring integration. We are getting alerts into ServiceNow form LogicMonitor. Based on the alert ,incident will be created. The state of the incident is changing from Resolved to New, if c...
Move guided tours
Had someone part of our Problem Management Team create a Guided Tour in our Dev environment and we'd like to move it to Test and subsequently to Prod. Is there a way to export/import a Guided Tour? I attempted an export and then loaded it into th...
Can you create an incident from Slack using the Slack Spoke?
Hi ServiceNow Community Developers, I am currently working on a project to integrate ServiceNow with Slack and one of my requirements is to provide users with the ability to create incidents from Slack. I have done a lot of research on how to accompl...
Catalog item: Dynamic price for variable
Hey everyone,I'm currently getting introduced to the Service Catalog and have begun creating some basic Catalog Items.I have a case where the customer would like to have a quantity discount on a service based on quantity selected.Example:<Generic Ser...
My REQ items aren't closing when all the RITM's and SCTASKS are done - where is this actually done?
My REQ items aren't closing when all the RITM's and SCTASKS are done - where is this actually done?explained: I have many items that generate multiple SCTASKS and many REQ's the generate multiple RITM's. How do I monitor at the REQ level using busi...