Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! instance scan checks

HiI want to know what is the purpose of "Run condition" field in the checks. give some examples using that field. Is this field helpful to avoid script or for low code? 

shivaadapa_1-1700479409003.png
shivaadapa by Tera Expert
  • 1703 Views
  • 13 replies
  • 10 helpfuls

Attachment should mandatory on service portal

Hi All,I have create one service catalog in which there is one variable called Bank Statement, with type of yes and no.when user select yes in Bank Statement at that time Attachment will be mandatory. Please let me know how to resolved above requirem...

keval3 by Tera Contributor
  • 434 Views
  • 4 replies
  • 0 helpfuls

Restrict global search for a table

I need to restrict global search for custom table that is externed task, there is a Read ACL that is giving access to admins, but i want to restrict the global search admins.i have added this table in glide.ui.no_text_search property list still not w...

sasi by Tera Contributor
  • 377 Views
  • 1 replies
  • 0 helpfuls

How to add mutiple users in one time in the list collector variable

Hi, I have a list collector with "User" table as list. Suppose I have 4 users as "Abel Tuter", "Abel com", "Abel qwert", "Abel itsm" as users. if I search for "abel" then it will list out the 4 users. How to add all 4 users at a time with out searchi...

snow57 by Tera Contributor
  • 227 Views
  • 1 replies
  • 0 helpfuls

Resolved! Change background color of row in List view based on values

Is there a way to change the background color of a row in the list view based on the values (so like a conditional formatting)?Use Case Example:  if a incident list view, change the priority 1 rows to have a background of red.   or if a task with a o...

VL10 by Tera Expert
  • 1920 Views
  • 2 replies
  • 0 helpfuls

change the favicon for Background Scripts

Hi,I changed the favicon for my instance in two places:1 - in the system property.2 - in the service portal page.However, whenever I go to this page: https://<instance URL>/sys.scripts.dothe favicon stays the default one and is not the new one Does a...

Using Flow Designer to assign a fulfillment task

Hi all, I am fairly new to using the flow designer. I have a requirement to trigger a fulfillment task to an assignment group 'ABC' after the request is submitted on the portal. Any tips on how this can be achieved? Thanks,Mallika

Resolved! Upgrade issue

Hi All, Actually our instances got upgraded automatically upto production, unfortunately after 13 days we found out that all instances got upgraded to Vancouver. Please let me know what I need to do now. Previously I did upgrade, after upgrade I chec...

Aditya253 by Kilo Guru
  • 974 Views
  • 1 replies
  • 1 helpfuls

Is there a way to synchronize with getXml?

When I try to use getXmlWait, the error'Access to getXmlWait is not available in scoped applications' appears as shown in the picture. Even if return from callback, synchronization is not possible when use getXML.After getting the value from callback...

getXMLWait not use.png

autopopulate value based on selecting the value in other field

Hi Community, I have 2 requirements: 1. In catalog form there are 2 fields badge access location (reference to cmn_location table) and location type (single line)...on selecting any location in badge access location field its location type needs to b...

suuriya_0-1700481823208.png
suuriya by Tera Contributor
  • 368 Views
  • 3 replies
  • 0 helpfuls

Send notification when catalog task is closed

Hi,I want to create a notification that will be sent when the catalog task is closed (it will concern assigning a given role to the user) and sent to an e-mail address so that they can grant access from their side. I would like this notification to s...

Edit icon missing in dashboard report

Hi Folks, I have created few reports which are getting displayed in the dashboard but I am unable to edit them as the edit icon (pencil icon) is missing over there.Kindly help !! Thanks in advance for your consideration.  

find_real_file.png
Deepika54 by Tera Contributor
  • 1111 Views
  • 3 replies
  • 0 helpfuls