Hello, Ever since the company implemented ServiceNow we get these emails that have a great look to them so that's what we rely on. Problem is, is that we use the Service Portal and not Employee center. When we click "View Request" it takes us to the ...
Hi all,I am attempting to implement dynamic translation with my Azure account on ServiceNow. I have followed the provided documentation for configuration, but I am encountering an issue where it is unable to perform the translation. I have also revie...
Hi ServiceNow Family,Hope you are doing well!Please help me to answer below query.Please provide me the report query from where I will get the list of incidents which are reassigned to same group. Thanks
Hi all, I am trying to configure SLA schedule to run on Weekdays 7-8 and Weekends & public holidays 9-5. Not sure if this configuration is correct or not. Appreciate if someone can advise on this below schedule. Thank you.
Hi, How to add a attachment to the Catalog item (to a variable) using the ATF. And i don't want to add it using the existing attachment in the sys_attachment table. Is there any way to do this ? Thanks,
Hi All, I am using a server side Ui action and the want to open the url in new window. So my script is like :- var url="//https:instancename.service-now.com/sysparm_stack=no&sysparm_attributes=record=incident,parent=parent_incident,title=number,descr...
Hi all We have a requirement to display the fields in email notification on click of a link in the mail itself.Does ServiceNow support this functionality or any suggestion on this could be of great help. Thanks in advance.
I have been tasked with creating a new Assessment for the demand screening process to replace the OOB one. This one will contain questions related to Business Objectives, IT Objectives, Company Objectives and Escalation. I built the Metric categor...
Hi All,I need some guidance for below mentioned service operations workspace functionality. Can someone please suggest your ideas here.1. How to show icon near to attribute as "vip caller" if selected caller is vip in Service operations workspace jus...
Can we Exclude Certain CMDB classes from the conflict checker on the Change. The conflict checking on a Change should only look for Business applications not for Information Objects, business capabilities, business services, technical services and bu...
Hello community, I need help with the reporting module in ServiceNow. In fact, I am unable to fully export a map report using a redirect URL instead of drilldown under the Report structure menu. The report is exported successfully through update set,...
Hello experts, I have a workflow in which I used "Approval User" Activity.The workflow is triggered for a custom table record when certain conditions matches,The workflow can be triggered multiple times whenever condition matchesLets say 1st time wor...
Hi guys!I am struggling with an approval in a workflow.So, I want to send an approval to a group based on list collector field 'u_group_name' .I am trying to accompling this with a script in the Approval - Group action in the workflow, but the approv...
Currently, when a user opens the SAFe Board and they try to switch between the "ART" and "Team" level before the dashboard completely loads the system will freeze causing the user to close their session and open a new instance. Are there any configur...
Hi,I have created a REST Message API to DELETE data from the 3rd party application. I am not able to add the response body content and i am not able to delete record. But i am able to create, updated, edit records using GET, PUT, POSTBelow is the sna...
